Correction to Phone Number! Local Council Meeting


January 2, 2017

Inside this issue:  Correct after-hours contact number
Local Council Meeting

Dear Council 11 Members,

In yesterday’s newsletter, we inadvertently included the wrong telephone number for after-hours contact of your officers. The correct number is 1-844-4AFAC11 (1-844-423-2211). We apologize for any confusion. 

Local Council Meeting this Thursday

Please join us for our first           

Local Council Meeting as a Combined Council

When:Thursday January 5th @ 10am

Where: Terminal 2 Conference Room 2 (Behind Virgin America Counter)

SFO International Airport

San Francisco, CA 94125

(650) 952-6144

Thank you! We look forward to seeing you soon.

In Solidarity,

Kaitlin White, President,
AFA-CWA, San Francisco, C-11

Happy New Year


January 2, 2017

Inside this issue:  New Contract Items Implemented
Office phone numbers

Dear Council 11 Members,

Happy New Year! The Officers of Council 11 are excited for a year of huge transitions. 2017 brings us together as a combined council. We want to take this opportunity to welcome the 1627 members from pre-merger Continental.  We recognize that there will be new challenges, but we are here to help us all navigate through successfully. As we move towards implementation of the entire Joint Contract, we look forward to working together as different sections are implemented. We are here to help you understand these new items as well as help you apply every benefit being offered. 

For the S-CO flight attendants Holiday Pay has begun. If you flew Thanksgiving, Christmas, your birthday, or New Year’s Day and need help calculating holiday pay please ask one of the Reps in the base and we are happy to assist you! While you will not see the check until later this year it is important to calculate the numbers now to ensure you are paid correctly.

Active S-CO Flight Attendants 401k funds will be transferred to the United Airlines Flight Attend 401(k) Plan effective today, January 1, 2017. Letters were sent from Fidelity the week of December 5. Please check the letter for the details, actions, and next steps. 

For the sUA Flight Attendants, CCS is now available. To log on please visit  Throughout 2017, we will see more features become active, today CCS is used for all hotel gainsharing requests. 

Council 11 will continue to offer our “On-Call” system to allow 24/7 access to your union representatives. Our office is open Monday-Friday from 9-5 and Grievance Representatives will remain in the base 4 days a week. To reach us during business hours please call 650-952-6144. You can also reach the officer on call at 1-855-4AFAC11 ((1-855-423-2211). We will continue to have a dual Grievance Committee until we are under the same Grievance system. 

Our newly elected officers will be attending the upcoming LEC Officer training as well as the International Officer training next week.  We are encouraged by the number of Flight Attendants who have expressed an interest in volunteering locally and will be setting up trainings for committee positions soon. If you are interested in becoming a volunteer for any committee, please reach out to any officer or grievance representative. 

I would like to recognize the efforts and commitment that the Officers and Volunteers from Council 11 and Council 37 who have given us the ability to get us to this point.

In Council 11, I thank former Council 11 Vice-President Tony Stratton and former Council Representative Lindsey Tucker.  Both Tony and Lindsey will be staying on as Committee Members and we are grateful for all that they do.

In Council 37, I want to thank Shawn Dawkins and Keasha McNeal for all of the work they have provided the membership. Keasha will be staying on to lead the Cal Grievance committee. We also want to thank all of the Grievance reps who continue to provide support to Flight Attendants who need it. 

On behalf of all of your Local Officers, Committee Members, and Volunteers, Happy New Year! We wish you and those you love health and happiness!

In Solidarity, 

Kaitlin White, President
AFA-CWA, San Francisco, C-11 

Happy Holidays


December 25, 2016


Inside this issue:  Happy Holidays
Local Council Meeting
Uniform Points
January 1st Paycheck
Check your DFAP for Holiday Pay
Pass Travel Open Enrollment

Dear Council 11 Members,

On behalf of all the Officers and Volunteers of Council 11, I would like to wish you and your loved ones a Happy and Healthy Holiday Season. We are overwhelmed and humbled by the generosity and commitment you all show us every day. We thank you for the support and look forward to serving you throughout 2017.

Local Council Meeting

Our first Council Meeting of 2017 will be held on January 5, at 10:00am in Conference Room 2, Terminal 2. The room is located behind the Virgin America Ticket Counter. This will be the first Local Meeting as a single United Group and we invite all members in Good Standing to attend.  We will be discussing all Advanced Agenda Items for the MEC meeting on January 17-19 as well as local business. 

Uniform Points

As a reminder, Uniform Points expire on December 31, 2016. Cintas is offering select Uniform Pieces at discounted prices until 1700 on December 30. A list of all discounted items and reduced prices can be found on United’s Flying Together site until the Inflight Services Uniform page.

January 1, 2017, Electronic Deposits

January 1 paychecks are made on the first business day following the New Years Holiday. Since New Year’s Day falls on a Sunday, our first paycheck for 2017 will not be electronically deposited until Tuesday, January 3, 2017.  The December 16 paycheck was the last paycheck we received in 2016.  Although our Contract provides we are paid on the 1st and 16th of the month, the January 1st paycheck is the exception to ensure that income is paid pursuant to IRS regulations in the New Year. This applies to PM United Flight Attendants only.

Check your DFAP for Holiday Pay

To ensure that you have been properly credited for any Holiday Pay you earned, we encourage you to verify your DFAP in Unimatic after you finish your ID. For those of you Sitting Ready Reserve and not used over the Holiday check your DFAP after Tuesday, December 27, to ensure the pay is there. The Holiday Pay cert code is “061”. If you feel there is an error and you should have received Holiday Pay and you did not, contact United Payroll via the Flight Attendant Support Team (FAST).

Pass Travel Open Enrollment

Eligible employees and retirees can update their election for their enrolled friend, spouse, or domestic partner beginning December 1st through December 30 at 7:00 PM CST. If you are not making any changes, no further action is required.  During the pass travel enrollment, you can:

  • Choose between a second enrolled friend or regular buddy passes
  • Choose your enrolled friend(s) name(s) or delete them from the system to keep slots open to add later in 2017.
  • Choose your regular buddy names or keep slots open to add later in 2017.

NOTE: If you currently have buddy passes for 2016 and registered regular buddy pass riders, the names of the regular buddy pass riders will NOT carry over to 2017 and expire on December 31, 2016, at midnight. Keep in mind, this process does not require a specific enrollment period to register a regular buddy or extended family buddy; however, in every instance, it is recommended that you allow a minimum of 48 to 72 hours prior to the anticipated travel date for the processing of the registration of any buddy. 

Additional information is available under the Travel Section of the Company’s website under Enrolled Friend. To update your election, go to Flying Together, then Employee Services > My Info > Pass Riders.

In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco, C-11

Important Information


December 18, 2016

Inside this issue:  Local Council Meeting
Uniform Points
January Line Awards
Deny NAI Week of Action
Reserve Christmas Wish List
AFA and IAM Announce Reciprical Cabin Jumpseat opportunities and more! 

Dear Council 11 Members,

I would like to thank everyone who participated and voted in our local council election. The process of combining our Council has begun with the election and the officers will now start the process of redefining roles and responsibilities. One of our primary goals in the next few months will be to ensure all members of Council 11 are receiving local updates.  Beginning January 1, 2017, we will be starting an email drive and encourage all members to sign up to receive the Council Newsletter. We will continue to keep you updated with dates and times we will be available to verify your email or to change or add a new email address.

Local Council Meeting

We are currently searching for an airport meeting room to host a Local Council Meeting the first week of January. We anticipate this meeting will be on January 5 with January 6 as a backup possibility.  As soon as the venue and location are secured, we will put out an additional notice.  At this meeting, we will be discussing the upcoming MEC meeting on Jan 17-19 in IAH as well as other Council Business.

Uniform Points

As a reminder, uniform points from 2016 will not roll over to 2017. If you have any 2016 points still available, they can be used until December 30 at 1500 central time if ordering by telephone and until December 31 at 2359 Central time if ordering via the Cintas Website.

January Line Awards

January Line awards were published earlier today and many Flight Attendants were caught off guard when the SDR went senior to the Cover Letter estimate of 2/27/1999 seniority date.  We spoke to Crew Schedule Planning today and found that several factors changed the dynamic of the Line Awards for January. These factors include, but are not limited to, the increase of 30-day WOP awards after the publication of the Cover letter, the low line averages, a junior Vacation month, and RLF lines holding true to the estimate. Remember in November, we had an addition 80 RLF lines awarded than estimated, and in DEC we had an additional 40 RLF lines than estimated.  In both November and December, we had 16-18% of the base on Reserve. For January 24% of the base is on Reserve.

Active Population- 2229

Total Reserves- 546 (24%)

Last Domestic Purser Line- 2/24/01

Last Relief Line- 3/17/2008 (B)

Last Domestic Line- 1/9/06 (B)

Senior Designated Reserve- 7/11/1998

DenyNAI- Week of Action

Working with other Unions, AFA-CWA Councils will be participating in leafleting events at airports across the country next week, December 20 -23, 2016, to heighten awareness to our passengers on the dangers of a flag of convenience models. Flag of convenience models such as these will lead to outsourcing 300,000 U.S. aviation jobs just as this model did in the U.S. shipping industry, which ultimately decimated that industry. We realize this is short notice during a very busy time of the year. However, the increased passenger traffic during this period will help build awareness. 

In SFO, we are working to secure a permit for this Wednesday December 21 from 10 until noon. If you are available to help leaflet, please call Kaitlin at 415-527-9344.

Reserve Christmas Wish List

Flight Attendants on Reserve for the month of December, have an opportunity to preference where they would like to layover for the three (3) days preceding and two (2) day following Christmas.  Section 10.C.13.c. of our Contract provides for the Reserve Christmas Wish List and for these assignments to be made in seniority order. When submitting your requests, you will be asked for your Reserve LOF number as well as your Reserve status (CLLR/RSV).  Requests may be submitted for up to four layover stations.

You may submit your holiday layover requests through the link which is available our AFA website.  We encourage you to put an initial request on file early and modify your request if your circumstances change later in the month to take full advantage of the flexibility of our programming.  The last request on file will be the request that will be considered at the time of assignment.  The submission page will detail the dates of your request and must be finalized to be considered. 

The company has stated that the Reserve Preferencing system will not be utilized in tandem with the Reserve Christmas Wish List. We disagree with the company’s decision: Three days before Christmas and two days following, Reserve assignment procedures provide for the Christmas Wish List. These assignments are seniority based exclusively so they would not be accomplished through the Reserve Preferencing process which is based on time accrued order. It is possible, in our view, for both process to be accomplished consecutively. MEC 7-15 was filed based on the company’s misapplication of our Contract.

For a full list of deadline dates for the holiday period, as well as more detailed information please visit  United Crew Scheduling will make every attempt to accommodate the Reserve Christmas Wish List layover requests to the best of their ability.

Prior to the reserve assignment
process for:

Requests need to
be input by:

22 December 2016

Noon CST on 20 December 2016

23 December 2016

Noon CST on 21 December 2016

24 December 2016

Noon CST on 22 December 2016

25 December 2016

Noon CST on 23 December 2016

26 December 2016

Noon CST on 24 December 2016

27 December 2016

Noon CST on 25 December 2016


AFA and IAM Announce Reciprocal Cabin Jumpseat Opportunities

Following the merger of United, Continental, and Continental Micronesia airlines, United management revised its policy which previously provided IAM Flight Attendants with access to the cabin jumpseat. Because of that change, IAM Flight Attendants lost their access to the cabin jumpseats on the new United Airlines aircraft.  Today, AFA, the IAM and United Airlines are happy to announce an agreement has been reached that will provide a reciprocal opportunity for IAM-represented ExpressJet, CommutAir, and United Airlines Flight Attendants to occupy vacant cabin jumpseats on each other’s aircraft. Priority access will be given to the Flight Attendant(s) accessing the cabin jumpseat(s) on her/his own carrier. In addition, true to AFA’s Constitutional priority to establish jumpseat reciprocity, Flight Attendants at Mesa and GoJet Airlines, United Express carriers, will also benefit from this collaborative effort of our Unions. 

More than two years in the making, this agreement is the result of meetings and intensive discussions with both United management and the Association of Flight Attendants (AFA), representing Flight Attendants at United Airlines.  We are pleased to announce this agreement was reached through a combination of patience and persistence.  Because access to the cabin jumpseat was subject to the terms of the pre-merger United AFA collective bargaining agreement (CBA), resolution to the issues that impeded other airlines Flight Attendant access to our cabin jumpseat was difficult if not impossible while we were negotiating a joint collective bargaining agreement for the three pre-merger airlines.  

As soon as the joint collective bargaining agreement was ratified, discussions between the IAM, AFA, and United Airlines Senior Vice President of Labor Relations, Doug McKeen resumed in earnest.  With the support of AFA, resolution was accomplished while, at the same time, extending access to AFA represented Flight Attendants at Mesa and GoJet Airlines, both United Express carriers, who will also benefit from this collaborative effort of our Unions.

There are currently no automation processes in place for Flight Attendants of other airlines to jumpseat on United metal. Therefore, United must implement process and technology changes based on specific contractual parameters agreed to with AFA.  Details on the actual process and the date of implementation are being worked out, but all parties agree that these benefits should be in place for Flight Attendants as soon as practicable.  

We will keep you updated as more information becomes available.

Vacation Accrual while on Occupational Injury or Illness Additional Payout

In January 2014, our AFA MEC Grievance Committee filed MEC Grievance 1-14, when management reduced vacation accrual in certain circumstances when a Flight Attendant was on an Occupational Leave of Absence. In October 2016, the Company and AFA agreed to settle MEC 1-14 regarding vacation accrual while on Occupational Illness or Injury Leave. 

While answering questions relative to this grievance award, AFA discovered a problem in how the company calculated vacation accrual for the 2014 bid schedule year.  Back in 2012, United changed the accrual calendar year for the following year’s vacation. This change from a January-December accrual year, to a September-August accrual year.  For the 4 months September to December 2013, Flight Attendants were given credit for both the 2013 vacation (accrual consider January-December 2012) and 2014 vacation (accrual considered September 2012-August 2013.)

However, in the application of the settlement, those Flight Attendants whose 2014 vacation were reduced by virtue of being on L9 status at any time during September to December 2012 were not properly given credit and, in fact, were not considered in the initial MEC 1-14 payments in October. United has agreed to pay the 127 affected Flight Attendants who were impacted.

United issued an “off cycle” check (not a regular pay check) dated 12-15-16 to those affected Flight Attendants. The additional settlement payment is identified on the “off cycle” pay advice in two ways. The value of the vacation will be identified as “Settlement Elig” and the value for the Profit Sharing will be identified as “Settlement Non Elig”.  

All questions relative to this award should be directed to the Union by e-mail

at MEC114@unitedafa.orgThis is the exclusive method by which all inquiries will be processed.

Irregular Operations

Over the weekend the Weather Nationwide created irregular ops and led to many Flight Attendants being re-assigned or drafted.  For those of you who were drafted please double check your DFAPs to ensure you were paid correctly.

Irregular Operations (Sections 9.K & 12.R):

When irregular operations prevent a Flight Attendant from working her/his assigned flight, our Contract provides for the steps to be taken to cover the open flight. Sections 9.K. and 12.R. address specific situations based on the operation, domestic or international, as well as where (the location) the irregularity is occurring.

Irregular Operations at a Domicile Point (Sections 9.K.1. and 12.R.1.)

·        Domestic Domicile Point

·        International Domicile Point


At a domicile point, when a visiting Flight Attendant for either the domestic or international operation is unable to connect or is illegal for her/his regular flight, protection for that flight is to be provided in the following order by reassigning another Flight Attendant who must remain legal for her/his own next scheduled flight.

1.      First, move up another Flight Attendant from the same domicile as the regular crew on the flight to cover the open position(s). Assign the replacement Flight Attendant’s now open flight to the Flight Attendant(s) who cannot connect to her/his own return flight.  If not, then,

2.      Move up a visiting Flight Attendant from another domicile, which will not further interfere with either crew’s schedule and when the flights are to the same general destination.  If not, then,

3.      Move up the first available home Flight Attendant for whose flight the visiting Flight Attendant will be legal, assigning that flight to the visiting Flight Attendant when she/he arrives as long as the flights are to the same general destination. If not, then, 

4.      Consider the return flight open and assign the visiting Flight Attendant to the first flight for which she/he is eligible under the Order of Assignment, as a visiting Flight Attendant under Section 9.I.3.

The provisions of Section 9.I. of the Contract provides for the assignment of domestic open flying while Section 12.Q. provides for the assignment of international open flying to Flight Attendants in a specific order. The following is a high-level overview of the order in which open flying is to be assigned under Sections 9.I. and 12.Q.

·        Converted Flight Attendant

·        A Home Flight Attendant

·        A Visiting Flight Attendant

·        A Home Lineholder

·        A Home Reserve Flight Attendant

·        Drafting

Irregular Operations at a Non-Domicile Point - Section 9.K.2.

     i.          Domestic Non-domicile point

   ii.          International non-domicile within the 48 contiguous United States


When a visiting Flight Attendant is unable to work her/his flight at a non-domicile point due to irregularities or illegalities, open flights will be assigned by Crew Scheduling on first in, first out (FIFO) basis. In a case where two or more Flight Attendants have the same arrival time, assignments will be made based on seniority preference.

1.      Flight Attendants will normally be assigned only to flights toward her/his domicile. If that is not possible, the following order of assignment will take precedence: 

a.      To a flight where the direction and destination of the open flight will expeditiously and efficiently return the Flight Attendant to her/his regularly assigned schedule. If not, then

b.      To a flight that is normally flown by her/his home domicile. If not, then

c.      If you are the only Flight Attendant legal to work the open flight, you will be reassigned.

2.      If you are relieved from duty because you have reached your maximum hours on-duty (in other words, you are ‘over duty’) for the day you will be assigned to the first open flight for which you are legal after your legal rest.

3.      If you are not legal for your return flight or your return flight has canceled at your layover station, Crew Scheduling should assign you, as soon as possible, to a return flight that departs no more than twelve (12) hours after your original scheduled departure. However, at your home domicile, this period may be extended by mutual consent of the Flight Attendant and Crew Scheduling at your home domicile.

4.      In a situation where you are required to remain at a non-domicile point to protect unserviceable equipment or to protect the operation of equipment which has become available because of the cancellation of her/his assigned flight, this time limitation will be extended to twenty-four hours.

While the twelve (12) and twenty-four (24) hour time limitations may be extended to permit assignment to the first flight departing the station however, every effort should be made to get the Flight Attendant back to their home domicile as soon as possible.

III. International Non-domicile point outside the contiguous United States

When irregularities occur at a non-domicile point outside the contiguous United States, Section 12.R.2. of our Contract prescribes the following reassignment priorities:

1.      Open flights will be filled on a first in, first out (FIFO) basis from crews headed in the same direction. 

2.      When an inbound crew is not legal for their scheduled outbound flight, protection for thtflight will be provided by drafting the first available crew for whose flight the arriving crew would be legal.

3.      In a circumstance where schedule irregularities involve other than the same direction and protection cannot be provided by using Paragraph 2 (above), the first legal crew available will be utilized to provide protection for the open flight.

CQ 2017

This month 2017 CQ will launch and will be a two-day training, with a portion of day two focused on customer training (CST). Training will consist of evacuations, event management evaluations (EMEs) and a first aid scenario.

To prepare for 2017 CQ:

  • Complete CBT training no later than 48 hours prior to your class date. CBTs can be found on Flying Together>Inflight Services >Training & Qualifications >Continuing Qualification >Takeoff Learning.
  • Bring the following items with you when you arrive to CQ class:
  1.  .A printed CQ eFAOM Worksheet, initialed by a base supervisor. (This worksheet is located at Flying Together > Inflight Services > Training & Qualifications > Continuing Qualification.)
  2.  Your Link, charged to at least 75% with current versions of iOS, Manuals app, eFAOM, Announcements eBooklet, Safety Checklist, and Land & Ditching Emergency Checklist.
  3. Crewmember ID badge.
  4. Wrist watch.
  5. Something to write with.

CQ training information and videos are available on the Continuing Qualification site. Please plan to review the available information prior to attending training and be prepared to perform the skills necessary to manage inflight events and emergency situations.

In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco, C-11

U.S. and EU Aviation Workers Double-Crossed by DOT NAI Decision


December 4, 2016

Inside this issue:  Aflac Open Enrollment
Phase III Vacation
San Mateo County Central Labor Council Food and Toy Drive
Local Council Elections
Irregular Ops- Drafting
Reserve Christmas Wish List

Dear Members of Council 11,

Last Friday, the DOT ordered the approval of the NAI application. This decision has the potential to put our aviation jobs in jeopardy. We must act. We urge you to please call your Representatives, details are below.

As a reminder, the Local CAUSE Foundation®, will be at hosting an annual Holiday Bazaar in the SFO Domicile on December 5th and 6th. Be sure to stop by.

In addition to direct contributions or payroll deductions, you can also help while doing your holiday shopping through the Amazon Smile and Programs. Please follow this link for more information.

We congratulate all our newest Council 11 Members who are coming off probation during the month of December. You have all done a great job!

U.S. and EU Aviation Workers Double-Crossed by DOT NAI Decision:
With no advance warning, the DOT has ordered approval of the flag-of-convenience Norwegian Air International (NAI) application. By this action, the DOT has failed to acknowledge the labor protections of the U.S.-EU Open Skies Agreements and sets a precedent that risks hundreds of thousands of U.S. aviation jobs.

In consultation with the best legal & regulatory minds and working with the TTD, AFL, our affiliated Unions and our Congressional allies, efforts have immediately begun to review the order. In a statement issued this afternoon, AFA International President Sara Nelson emphasized “This decision must be reversed immediately by the Obama administration. It is a betrayal to hundreds of thousands of aviation workers. The DOT decision overrides carefully negotiated workers’ rights and designs a new playbook that rolls out the red carpet for foreign corporations by trampling workers’ rights.”

“The U.S.-EU Open Skies agreement contains the only labor provision in all 120 Open Skies agreements.”

Congress must be prepared to act next week. President Obama must reverse this harmful decision and stand up for working people across this country. We cannot and will not accept this decision. We will act and will never stop because we will never accept abrogation of our rights.

AFLAC Open Enrollment Begins Tomorrow:
The upcoming Open Enrollment for Aflac/CAIC voluntary supplemental insurance benefits for pre-merger United Flight Attendants begins tomorrow. Enrollment will be from December 5, 2016, through January 15, 2017. During this enrollment period, there will be multiple ways to enroll and we will have licensed benefits educators available on site and by phone to help educate and enroll you.

Insurance plans include Short-Term Disability, Accident, Critical Illness (including cancer coverage), and Hospital Indemnity.Flight Attendants enrolling during this open enrollment will have an effective date of February 1, 2017, for their policies. All policy premiums will be payroll deducted for your convenience.Beginning December 5, 2016, visit:, and click on the Aflac banner where all enrollment information will be available. The site will include dates and times when Benefits Educators will be available in your domicile and instructions on scheduling an onsite or call center appointment. You’ll also find a “self-service” enrollment option, along with plan summaries, rates, and a question and answer document.

In Council 11, Benefits Educators will be in the SFO Domicile weekdays from 12/5 thru 12/15 from 0800-1800.

Phase III Vacation Bidding Now Open:
Phase III (tertiary) Vacation Bidding is open now. Please ensure that your Phase III Vacation bid is on file by the close of bidding on Wednesday, December 7, 2016, at 0830 local domicile time. Awards will be posted no later than December 11, 2016, at 0830 local domicile time.

For more information on the 2017 Vacation Bidding process visit our website.

San Mateo Labor Council and Community Services Union Food and Toy Drive
The San Mateo Labor Council Community Services division is conducting their annual Food and Toy drive this week. This annual food and toy drive provides hardship assistance to local Union Families. The plan is to distribute toys to 350 children this year. Please bring donations of new, unwrapped toys for children of all ages by December 9. We are also accepting donations of nonperishable, high-protein canned food such as tuna, peanut butter, stew, soup, pasta, vegetables, and fruit. You can coordinate your drop-off by calling the AFA office at 650-952-6144 or by calling Stan Kiino directly at 415-902-5764. In either case, can ensure your donation is taking directly to the San Mateo County Central Labor Council. We appreciate you help again this year.

Reminder: Local Council Elections:
POLLS OPEN: 11-17-16.09:00 AM PST. The polls opened and voting began
POLL CLOSE: 12-14-16.11:00 AM PST. The polls close and the count takes place.

If you have not received your Voting Instructions, containing your 16 digit activation pin in the mail, please contact the AFA Ballot Helpline at 1-800-424-2401 EXT 706 (press 1 then 706). If the call is not answered, please leave a message. All calls received by 5 pm ET will be returned the same day.

The AFA Ballot Helpline can provide you with a new 16-digit activation code. This will allow you to enter the voting system and cast your vote. The 16-digit code will be sent via email along with instructions for voting.

When calling to obtain a new 16-digit activation code please verify your email address and current status with AFA. If you must leave a message, please make sure you leave your name, airline, employee ID & telephone number along with your email address.

For additional information visit:

Irregular Ops - Drafting:
Irregular operations and bad weather can negatively impact our IDs while at work. It’s important that you know what our contractual legalities are when confronted with a drafting scenario. Sections 2, 9 and 12 of our Contract deal with drafting.

Drafting is defined in Section 2.I. of our Contract. Lineholders shall be considered drafted when assigned, while off duty, in inverse order of seniority and in priority among those available and qualified. In addition, Lineholders shall be considered drafted when removed from their assigned flight for which they are legal, available and in position to fly, and assigned to cover any other flights.

Drafting is provided for under the Contract after exhausting the Order of Assignment as set forth in Sections 9.I. and 12.Q. of the Contract.

Furthermore, Section 9.H.3. of the Contract provides that drafting assignments shall not be made more than six (6) hours prior to scheduled departure. Flight Attendants may not decline a drafting assignment. Keep in mind, however, that once the company applies the drafting provisions of the Contract, there are pay ramifications of which everyone should be aware.

First, once drafted, there is no further reassignment under Section 8.J. of the Contract. For example, if drafted from a three day ID to cover a one day ID, there is no further reassignment upon return to the home domicile. In addition, any drafting assignment that would result in a Flight Attendant being illegal for a subsequent ID is pay protected as part of the drafting assignment and the company may not reassign the affected Flight Attendant under Section 8.J. on return to the home domicile.

In addition, there are pay ramifications involving the holiday pay when drafted. When drafted away from a holiday ID to fly a non-holiday ID, the scheduled holiday pay must be considered when making the flight pay calculation. A comparison must be made between the dollar value of the ID flown (including any applicable holiday pay) to the value of the ID from which drafted (including holiday pay.) If the value of the ID from which drafted (including holiday pay) is greater than the value of the ID to which flown, the Flight Attendant is entitled to the pay differential, or the greater of the two. This differential, once calculated as a result of the comparison will be posted in the DFAP in the form of an hour and minute posting.

When given a drafting assignment, we encourage you to have the scheduler clarify that you have, in fact, been drafted and under which section of the Contract this is being done. Request the scheduler remark the ID appropriately indicating "DRFT". This will assist Flight Time Records when making their manual review of pay associated with each drafting situation.

New Hire Corner: Christmas Wish List Requests
Pre-merger United Flight Attendants on Reserve for the month of December, have an opportunity to preference where they would like to layover for the three (3) days preceding and two (2) days following Christmas. Section 10.C.13.c. of the pre-merger United Contract provides for the Reserve Christmas Wish List and for these assignments to be made in seniority order. When submitting your requests, you will be asked for your Reserve LOF number as well as your Reserve status (CLLR/RSV). Requests may be submitted for up to four locations.

You may submit your holiday layover requests at on our AFA website. We encourage you to put an initial request on file early and modify your request if your circumstances change later in the month to take full advantage of the flexibility of our programming. The last request on file will be the request that will be considered at the time of assignment. The submission page will detail the dates of your request and must be finalized to be considered.

Reserve Assignment Process For:

Requests Need To Be Input By:

22 December 2016

Noon CST on 20 December 2016

23 December 2016

Noon CST on 21 December 2016

24 December 2016

Noon CST on 22 December 2016

25 December 2016

Noon CST on 23 December 2016

26 December 2016

Noon CST on 24 December 2016

27 December 2016

Noon CST on 25 December 2016
During the Christmas Wish List Period the CLLR Preference System in not run. All assignments are done manually to award as many requests as possible.

Please remember all submissions prior to December 4, 2016, will be deleted. We ask you to please wait until December 5, 2016, to submit your holiday layover requests.

For a full list of deadline dates for the holiday period, as well as more detailed information please United Crew Scheduling will make every attempt to accommodate the Reserve Christmas Wish List layover requests to the best of their ability.

In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco, C-11

Happy Thanksgiving


November 23, 2016

Inside this issue:  December Line Statistics
Vacation Bidding Reminders
CQ information
Cathay Pacific Rally
Joint Council Election 4 Council Reps

Dear Council 11 Members,

As we approach the busy holiday season we wanted to take a few minutes to just say Thank You for all the amazing work you do! It’s hard to believe we are in the final weeks of 2016. This year has been full of change and growth as we start to see this merger come together. The officers of Council 11 wish you all a Happy Thanksgiving. Whether you are at home celebrating with family or on a layover collecting additional Holiday Pay we hope you have a safe and wonderful day.

December Line Statistics

For the December schedule month, we have 2226 Active Flight Attendants.  We have 1806 Line Holders and 420 Reserves. This means only 18% of the base is on Reserve for December. This is a significant decrease than what we had in 2015.  The last international line was awarded to 3/31/1996. The last international purser line was awarded to 9/10/1999. The last Domestic Purser line was awarded to 2/24/2001. We have received reports that several Flight Attendants were forced into Domestic Purser lines. The last domestic line (non-relief) was 8/24/2015. The junior Relief line holder was 6/11/2007.

Relief Lines are now open for bidding. There are 240 Relief Line Holders and 245 Relief Lines. We will be advocating for the remaining 5 lines be used for Move-up prior to the start of the December Schedule month. There are 62 Domestic Lines, 181 International Lines, and 2 Mandarin Language Lines. Bidding Closes Saturday, November 26, at 0800.

As a reminder for those of you with overlapping IDs. EOMs are resolved immediately after the award of Relief Lines.

Vacation Bidding Reminders

The secondary Vacation period closed today. The Awards for secondary will be posted no later than Monday, November 28 at 0830. Tertiary Vacation opens on December 1 at 0830 and closes on December 7 at 0830.

As a reminder, if your secondary or tertiary bid is insufficient, you will automatically be assigned a vacation in inverse seniority order working forward through the year, from January through December. In this instance it would mean that if you have 1998 Company seniority, you will be assigned a vacation before another insufficient bidder who has a 1991 Company seniority date.

CQ Reminders

December is the first month of the 2017 CQ year. We are hearing that some Flight Attendants on Reserve for DEC have received notices from scheduling requesting that they move Reserve days to be scheduled for CQ. While it is perfectly acceptable for scheduling to request a Reserve move their days to accommodate training, the Reserve is in no way required to move their days. The Contract is clear, Reserves with only 12 days off attend training on working days on. You can attend training on any working day, while scheduling prefers that Reserves attend training on either the 1st or last days of a scheduled block you can attend on any working day. If you have any questions please call the office, 650-952-6144.

Cathay Pacific Rally

Flight Attendants Rally to Save Social Security and Medicare from Foreign Company Tax Loophole

SAN FRANCISCO — U.S. Cathay Pacific Airways Cabin Crew, supported by the Association of Flight Attendants-CWA (AFA), Bay Area labor, and allies will rally in front of Cathay Pacific U.S. corporate offices on Tuesday, November 29. The public demonstration aims to pressure the airline to ensure U.S. employees have access to Social Security and Medicare. Cathay Pacific Airways in September made a unilateral decision to stop paying payroll taxes for U.S. Flight Attendants—permanently denying Social Security and Medicare benefits.

“Cathay Pacific Airways has a moral obligation to keep its promise to employees they chose to hire in the U.S. Their foreign company scheme to deny U.S. worker rights sets a dangerous precedent and threatens our families and communities. Cathay Pacific must reverse course and play by the rules. It is unacceptable for Cathay Pacific to try to increase corporate profits on the backs of U.S. workers,” said Sara Nelson, AFA International President.

WHO: Association of Flight Attendants-CWA (AFA)

U.S.-based Cathay Pacific Cabin Crew

San Francisco Labor Council (SFLC)
San Mateo Central Labor Council (SMCLC)
Asian Pacific American Labor Alliance (APALA)

WHAT: Rally for U.S. Flight Attendants’ Social Security and Medicare

WHEN: November 29, 2016 at 12:00 p.m.

WHERE: Union Square, 360 Post Street, San Francisco

View online

Joint Council Election Notices

The AFA Ballot Certification Committee has received notice that the number of Council Representatives to be elected was not listed in the online ballot. The phone voting system listed the correct number of Council Representatives. The online voting site has been updated. If you did not vote for the full number of Council Representatives you may re-vote by following the instructions below. 

Positions to be elected: LEC President, Vice President, Secretary and 4 (four) Council Representatives. 


In accordance with the AFA-CWA Constitution & Bylaws (Section IX M.5) a flight attendant may change their vote as often as they wish however only the last vote recorded at the time of the ballot tabulation will be counted. 

If a member wishes to change their vote at anytime during the voting process they may use their existing Username and Password. Simply log on to the website (press “Click Here to Vote”) enter the USERNAME and PASSWORD and vote or you may call 888-488-7288, follow the prompts as a returning voter and cast your vote.

If you did not retain your USERNAME and PASSWORD you must call the AFA Ballot Helpline at 800-424-2401 press 1 then extension 706. The Helpline will reissue you a new authorization code via email. Use this code to obtain a new USERNAME and PASSWORD. 

ALL votes for LEC Officer positions must be cast again if you choose to re-vote. Your previous vote will not be counted.

If you have any questions about this process please contact the AFA Ballot Helpline at 800-424-2401 Press 1 then extension 706. 

In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco, C-11


President's weekly message


November 14, 2016

Inside this issue:  Bid Package Information
Incentive Pay, Phase II Vacation, and Legalities
Child ID Cards, 
Occupational Reporting Procedure Changes
Support United Flight Attendants, Cause Foundation sales
Election Information

Dear Council 11 Members,

What a week! While many of us are still in what can only be described as a “state of shock” over the outcome of the Presidential Election, we are seeing a shift in determination. Determined to stand up to fight against racism, sexism, xenophobia, hatred, and intolerance.   Determined to heal. Our International President’s message was clear; Flight Attendants are healers. We will rise and speak up.  We are going to face incredible challenges with this new political landscape and we are going to face these together.  We must unite to protect our rights.

Today, November 14, Our AFA International President is hosting a conference call for all elected AFA officers, committee members, organizers and mobilizers to address what the election means for us and what we must do as a union moving forward. The call will take place (at 6 pm Eastern, 3 pm Pacific time.) The plan is for the call to be 30 minutes with the ability to extend an additional 30 minutes, if necessary.

Bid Package Information

The December bid packages are now available. For our newest Flight Attendants, December is a bidding game changer. The holidays are busy for everyone and how people bid also changes. While in November we saw a lower Reserve percentage than we have seen in a very long time, we do not expect to see this trend continue into December. We strongly encourage every Flight Attendant with less than 5 years’ seniority to cover her/himself with Reserve line preferences.  December is a B Reserve month. While we do not anticipate Reserve will reach the estimated 12/27/1999 seniority date as estimated on the cover letter, Flight Attendants with a ‘B’ Reserve Letter junior to that date should cover themselves.

The December Bid Package Cover Letter indicates a total of 1586 primary lines (1086 I, 480 D). This is an increase of 34 lines from the November schedule month. Relief Lines estimates indicate 197 Relief lines (163 I, 34 D), a reduction of 11 lines from the November estimate.   It is important to remember that Relief numbers are estimated. While in SFO for November we had an increase in the number of Relief lines awarded above the 208 estimate when 275 Relief lines were awarded, other locations have seen the opposite happen.

Our MEC Central Schedule Committee (CSC) discussed with management the methodology by which Relief line estimates are arrived at during the schedule development process. CSC sought to understand the disparity between the estimate and the actual number of RLF lines awarded. Crew Schedule Planning has told us that RLF is difficult to project early in the process and prior to the awarding of schedules because the company only has a rough estimate of what Flight Attendants will bid, may be able to hold or may elect to fly during their vacation month(s). Estimates are based on previous years and, as we all know, there have been many items “in flux” at all locations. This “in flux” has been increased in the locations where flying is shifting back and forth between subsidiaries.

The reduction in vacation allocations results in the most senior Flight Attendants being awarded December vacation around the Christmas holiday.  These Flight Attendants are also likely to be international lineholders.  Further complicating this determination is the uncertainty of how individual Flight Attendants will exercise the rights they are guaranteed under the Contract. Will these individuals bid domestic, international or Reserve? Do they want to fly during the month to maximize their earning potential or will they elect to use their vacation to reduce their flying schedule to be home with family for the holidays? Are others electing not to fly to avoid the difficulties associated with commuting? Will there be others looking to maximize their earnings, slide their vacations to fly IDs that would otherwise have been dropped in the vacation? There also may be IDs that provide some with the opportunity to layover in cities where they can be with their friends or family and to maximize holiday pay.  All of these considerations may potentially change expected bidding patterns.

Our new contract provides a single pay scale. This alone may change the way that some Flight Attendants bid. While these changes are creating a number of challenges for management in the process of publishing the estimates required under the Contract, they further complicate the process by which we, as Flight Attendants, can get a sense of what we can hold during the holiday month. What is certain is that within the framework of our Contract, there are several protections and options. Our Union has negotiated these provisions to create options for the combined Membership. Understanding these options is the key and bidding to cover yourself is how each of us ensures that we can take advantage of the provisions of the Contract that have been agreed upon.

Incentive Pay

We have received some questions on how Incentive Pay is tracked. The hours for incentive pay in the current month do not tally until after you have completed the trip to include the block hours flown.  We encourage all Flight Attendants to keep records of individual IDs after completion and double check your DFAPs at the end of the month to ensure accuracy.

Phase II Vacation Bid Period

Phase II Vacation bidding opens on November 16 and closes on November 23. As a reminder, all Flight Attendants with more than 12 days but less than 26 days of vacation can only bid in the primary and secondary rounds. The tertiary round is only available to Flight Attendants eligible to split their vacations 3 ways. Some reminders for vacation bidding

  • Must have at least 14 days to split vacation between 2 months.

                   -If 14-16 days, you must have at least 4 days in each schedule month.
                   -If 17 days or more you must have at least 7 days in each schedule month.

  • Shortest Vacation duration is 6 days. Said another way, if you planning to bid during Phase III (tertiary), you must have at least 12 days remaining to bid at the start of Phase II (secondary) in order to meet the six (6) day minimum bid in each of the remaining Phases.
  • If your secondary or tertiary bid is insufficient, you will automatically be assigned a vacation in inverse seniority order working forward through the year, from January through December.  In this instance, it would mean that if you have 1998 Company seniority, you will be assigned a vacation before another insufficient bidder who has a 1991 Company seniority date.


We have been receiving several legality questions lately and we wanted to take some time to highlight them. This week we will focus on Duty Time since this legality applies to all Flight Attendants. The language for Duty Time Limitations is very strong. The only way the Company can extend your duty time is with your concurrence. Our Duty Time limitations are dictated by the type of flying we are doing.  To calculate when you go illegal it is important to always use the scheduled DSL flying time to determine your legalities.  Unless you have been converted to work (versus deadhead) on the final segment of the duty period, it is not necessary to add in additional debriefing time as this time is already calculated into the DSL

Duty time begins when you are required to report to fly, deadhead, or for Standby Reserve. Duty time continues through debriefing at home/layover point, or when a Standby Reserve is released to begin a legal rest. Your duty time is extended by :30 when you are required to go through customs per Sections 7.I.3.a. and 12.N.2. 

When you are required to undergo drug or alcohol testing, you will receive $25 additional pay.  This pay will typically appear as part of your pay in the month following drug testing and will not appear in the DFAP.  Drug and Alcohol Testing pay will appear as a separate line item on the Pay Advice.

Flight Attendants will need to keep track of such testing and, if not paid, will need to initiate a pay claim through payroll if the payment is not received. For additional information please contact your Local Council.

There is a maximum time you may be scheduled to be on duty. This depends on the time of day at which you check-in, the type of operation, your scheduled flight time, non-stop/multi-stop status, and scheduled activity within the ID. The actual time you may be on duty depends on the same factors.

Domestic duty period maximums are determined when you begin your duty period. The maximums are based on your home domicile time zone.

Domestic ID Duty Time Maximums (Section 7.I.4.)

Duty Period Begins





14 1/2


11 ½


West Coast to Hawaii Turns (Sections 12.A.2. and 12.A.3.)

You may be scheduled to fly round trip between the West Coast to Hawaii in one duty period with a maximum scheduled and actual duty time of 14 1/2 hours.

International ID Duty Time Maximums (Sections 12.L.2.a & b.)

Most international ID duty time maximums are determined by situations.


Max Scheduled

Max Actual

Flt/Dhd 8:00 or less



Flt/Dhd more than 8:00
Flt departs from a non-domicile point; or a charter



Flt/Dhd 11:30-12:00



Non-stop Flight Stops (Sections 12.L.3. & 4.)

Maximum actual duty time for non-stop flights of more than 12:00 may exceed the combination of flight time, check-in, debriefing time and customs by a maximum of 3:00. If a non-stop flight makes a stop for operational or emergency reasons, it maintains its non-stop status and duty maximums.  If a non-stop flight makes a stop for revenue purposes (loading or unloading passengers or freight) it is no longer considered a non-stop flight and multi-stop duty time maximums apply.   If a non-stop makes a stop for operational or emergency reasons and people get off incidental to the reason for the stop, it is still considered a non-stop.

Extended Duty Time Maximums (Sections 12.A.3. and 12.L.5.)

The company may ask you to extend your Sections 12.A.3 and 12.L. duty time maximums. You may extend the duty time maximum to the F.A.R. duty time maximum of 20:00 for flights covered by Sections 12.A.2. and 12.L.2.  Flights falling under Section 12.L.3. and 4. are restricted to an additional 2:00 extension to the duty time maximum. If you concur to extend your duty period you will be paid at 5 times your hourly rate for hours in excess of the contractual maximum.  There must be a request and individual concurrence. You are to be guaranteed a minimum of one hour of pay at 5 times your hourly rate.

Child Identification Cards

During the AFA Board of Director’s Meeting, the Board was introduced to the National Child Identification Program through the American Football Coaches Association. AFA leadership was encouraged to join forces in supporting the initiative to protect our children. In support of efforts to reverse the disturbing trend, where 800,000 children go missing every year, a supply of the National Child Identification kits were purchased by AFA. 

This past week, the National Child Identification kits arrived at every Local Council, for distribution to our Membership. In Council 11, we are asking interested members to email Kaitlin ( indicating how many kits you need for your family. 

We are proud to be part of this significant effort to protect our children and encourage our Members with children or grandchildren to participate in the Child ID Programs. 

For additional information, on this safety program refer to  

Occupational Reporting Procedure Changes

Last week, Management announced that beginning, Nov. 2, all Flight Attendants (except those who are GUM-based) can report an injury incurred during flight or while on layover by calling the injury hotline at 877-924-7563. (The hotline is not currently toll-free from Europe or Asia; though Inflight Safety is working with Corporate Safety to provide a toll-free number for those areas as well). If you are seen by the on-site clinic in ORD, IAH or EWR, clinic personnel will file the initial report for you.

Regardless of how you report the injury, you must also complete an Irregular Operations Report. Time parameters for reporting injuries have not changed from the current information in the eFAOM, and the standardized hotline process will be updated in the eFAOM after the first of the year.

Support United Flight Attendants, Purchase Your Holiday Scarf or Tie from the CAUSE Foundation:

The CAUSE Foundation Representatives will be available throughout November and December in your base crew rooms, selling holiday scarves and ties in support of our Flight Attendants that are unable to work due to injury, illness or disability. We can wear one-holiday adornment with our uniforms after Thanksgiving and these holiday scarves and ties are the perfect accessory. The cost is $5.00 for the female scarf and $10.00 for the male necktie. The Cause Foundation will also host a Uniform Sale on December 5 in the SFO domicile.

For those of you unfamiliar with The CAUSE Foundation, they are a 501(c)3 not-for-profit organization founded in 1994. They are funded solely by your generous contributions through donations received via their websiteUnited Airlines automatic payroll deductions and a variety of fundraising activities. Funds donated are distributed through an application process to all United Airlines Flight Attendants. These grants are intended as a short-term bridge until other financial arrangements are in place and covers only basic living expenses.

Help our Flight Attendants in need this holiday season and consider purchasing your holiday accessory from a CAUSE Foundation representative. For more information on how you can help visit their website:

Combined Council Elections:

Ballots for our upcoming Joint Council Election are being mailed today and should arrive this week.


Mail Date: 11-14-16 Voting Notice & Voting Guides are mailed. This contains your personal 16-digit activation code.

POLLS OPEN: 11-17-16. 12:00 PM EST. The polls are open and voting begins.

POLL CLOSE: 12-14-16.  2:00 PM EST. The polls close and the count takes place.

In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco, C-11

New Phone Number! Daylight Savings time and more!

Inside this issue:  Daylight Savings Time Ends
Phase 1 (Primary) Vacation Bids Open
Drug Testing
Unauthorized Trades
New Occupational Procedures
Incentive Pay

Dear Council Members,

Due to issues in the cargo building out of our control, we have had increased difficulties with our telephone system.  We have been working with AT & T for a solution but have decided to activate a secondary number as well. This new number 1-844-4AFAC11 (1-844-423-2211) is not dependent on a land-line and auto forwards to the officer on call. We suggest you program this number into your phone in case you are ever in need of immediate assistance. 

Daylight Savings Time Ends Tonight!

It’s time to Fall back and adjust our clocks by one hour as Daylight Savings time will come to end this weekend, November 6th. Don’t forget to turn your clocks back one hour when you go to bed Saturday night. Daylight Savings time officially ends at 2:00am, November 6th, Local Standard Time (LST).

Phase I (primary) Vacation Bidding Open

Phase I (Primary) Vacation bidding is currently open and will close on Monday, November 7, 2016 at 0830 local domicile time.  Phase I bid awards will be posted no later than November 12, 2016 at 0830 local domicile time. For more information on the 2017 Vacation Bidding process visit our website. 

Drug Testing

As provided for in Section 4.F. of our Joint Contract, Flight Attendants are compensated in the amount of $25 for drug and alcohol testing. We’ve been receiving questions from Flight Attendants questioning the absence of a DFAP posting following such testing.  In researching the missing postings, we are learning that Drug and Alcohol Testing pay will not appear in the DFAP.  Instead, it will appear as a separate line item on the Pay Advice the timing for such payment typically occurs in the month following the testing.

Flight Attendants will need to keep track of such testing and, if not paid, will need to initiate a pay claim through payroll if the payment is not received. For additional information please contact your Local Council.

Unauthorized Trades

We are getting increased reports of Flight Attendants making unauthorized trades. As a reminder, TRDKEY will help prevent these actions. For our newest line-holders, it is important to make sure you follow the request on the trade posted. 

  • If it's not posted do not trade unless you have spoken to the Flight Attendant, you are trading with! 
  • RDO means the trip can be taken. It does not mean you can trade your trip for theirs. 
  • There are 2 different trade boards, one is for trading trips, one is for dropping trips. Do not confuse the 2 boards!  
  •  Do not process a trade unless you are certain your trade is what is being requested.  When in doubt ask your buddy, or call the office prior to processing the trade.
  • UAL by phone processes trades for you. There is no back button. There is no reverse. BE CAREFUL!  

We are all excited for you to learn how to maximize your line but it's not okay to make unauthorized trades. As a reminder, all trades and Line of Flying transactions are tracked in Unimatic. Once you trade a trip you cannot trade back due to contractual limitations. Our only recourse would be to involve a Supervisor and crew scheduling.

New Occupational Procedures

Management announced this week that beginning, Nov. 2, all flight attendants (except those who are GUM-based) can report an injury incurred during flight or while on layover by calling the injury hotline at 877-924-7563. (The hotline is not currently toll-free from Europe or Asia; though Inflight Safety is working with Corporate Safety to provide a toll-free number for those areas as well). If you are seen by the on-site clinic in ORD, IAH or EWR, clinic personnel will file the initial report for you.

Regardless of how you report the injury, you must also complete an Irregular Operations Report. Time parameters for reporting injuries have not changed from the current information in the eFAOM, and the standardized hotline process will be updated in the eFAOM after the first of the year.

Incentive Pay

Incentive pay has been loaded into our DFAPs for OCT. As a reminder, you can still look at your DFAP for SEP to double check the calculations. It will show in the OCT DFAP with the pay cert number 41125 INC with the hours you worked based on your SEP DFAP. Tracking of your incentive hours will be visible on the last page of your DFAP moving forward. Incentive rates are paid at an additional 5 dollars per hour regardless of seniority. For September’s flying schedule the maximum hours eligible for incentive pay was 43:20. 




         MONTH:  --07--  --08--  --09--   QUARTER

   TOTAL HOURS:    0:00    0:00110:00    110:00

ELIGIBLE HOURS:    0:00    0:00110:00    110:00

     EXCLUSION:                             66:40


 INCENTIVE PAY:                              43:20


In Solidarity,

Kaitlin White, President
AFA_CWA, San Francisco, C-11





October 31, 2016

Inside this issue:  Time Changes
Fiscal Transparency Resolution Update
Inez Izumi Memorial Service
Updated Vacation Accruals Now in Unimatic: 
Primary (Phase I) Vacation Bidding
Company Offered Leaves of Absences (COLA) Information: 

Dear SFO Council Members,

Happy Halloween! It’s hard to believe that we are now in the November Schedule month! Yesterday on October 30, the European Union adjusted their clocks back an hour to Universal Time (Greenwich Mean Time). As a Reminder the US and Canada “fall back” to Standard Time on Sunday, November 6 at 0200. 

Fiscal Transparency Resolution Update

During our most recent Local Council meeting on September 27, a resolution requiring all Council 11 expenditures, including Flight Pay Loss and a list of those receiving it, to be posted electronically was introduced.  The resolution was unanimously adopted by the members attending the meeting. The work of researching and compiling the expenditures in the format requested was undertaken.  However, our research further revealed that the posting of the information requested would be a violation of the AFA-CWA Constitution and Bylaws (C&B), Section IV.G.5 that provides the following: "The actual B&E reports are available for viewing by members in good standing. The reports are internal, not to be published either in print or electronic form."  We have confirmed our understanding of this provision with our AFA International Office and understand the resolution should never have been presented.  Understanding the will of the Membership for fiscal transparency in how our dues dollars are being spent, we are, at the same time, all required to abide by the Constitution and Bylaws of our Union. Members in good standing are always welcome to meet with your Local Council officers to discuss any concerns you may have about the budget.  We encourage those who have questions about the budget or who wish to see the work that was done in compiling the expenses, including Flight Pay Loss, to call the Local Council office to set up a time to meet.

Inez Izumi Memorial Service

On November 5, 2016, a memorial service celebrating the life of Inez Izumi will be held at the Monterey Buddhist Temple in Seaside, CA at 2:00 pm. Members attending are encouraged to wear their uniform.

Updated Vacation Accruals Now in Unimatic:

Since Thursday, we have received several inquiries from pre-merger United Members questioning the vacation accruals that were loaded into the VACBID screens.  AFA has followed up with representatives from the company’s Vacation Team and a review of the accruals has been completed.  As a result of this review, VACBID screens with corrected accruals have been reloaded in Unimatic.  In addition, Unimatic DIS pages with 2017 allotments have also been loaded in Unimatic.  Vacation bidding opened at 0830 Local domicile time on October 29. 2016.  We encourage Flight Attendants to review these updated VACBID screens if you had questions about your 2017 Vacation accrual.

Primary (Phase I) Vacation Bidding opened Saturday, October 29, 2017, at 8:30 Local Domicile Time (LDT) and will close at 8:30 Local Domicile Time (LDT) on November 7, 2016. 

Section 18.E. of our Contract provides the timeline for annual Vacation bidding.

Our annual Vacation Bidding article is now available on our website.

Company Offered Leaves of Absences (COLA) Information:

The company has announced the offering of a four (4) month Company Offered Leave of Absence(COLA) starting with the December 2016 Schedule Month, as provided under Section 15 of our Joint Contract, for pre-merger United Flight Attendants

Bidding for this COLA will close Tuesday, November 8, 2016 at 8:00am Central Standard Time.  Flight Attendants can submit their request using the Unimatic command LOAREQ. When completing the DIS page enter the schedule month dates of:

·        November 30, 2016 (11-30-2016) through April 1, 2017 (04-01-2017) 

Should you choose to bid for this COLA it is important to carefully consider the following:


1.     The duration of a COLA can be up to one year in length.

2.     Bid seniority (SW Classification seniority) accrual continues for the duration of the COLA.

3.     Pay and longevity steps accrue for 180 days.

4.     There is no vacation or sick leave accrual during the COLA.

5.     Insurance benefits are available for the duration of the COLA with the Flight Attendant responsible for the full cost of coverage.

6.     Online pass travel benefits are available for the duration of the COLA.

Flight Attendants wishing to take advantage of this opportunity should make an informed choice and consider not only the benefits but also the potential consequences of this and all Leaves of Absences.  Flight Attendants can download a copy of United’s Leave of Absence package by going to Flying Together > Inflight Services > Administration > Inflight Services - Flight Attendant Support Team > Leave of Absence Information. Please note once awarded a COLA. It cannot be rescinded.

Leave of Absence Provisions now in Effect:

As of the Date of Signing, a number of provisions within Section 15 of the Joint Collective Bargaining Agreement (JCBA) became effective.  The Joint Implementation Team (JIT) conducted a review of the entire section and as of now the following provisions of Section 15 are currently in effect:

  • Accruals - Section 15.A.2.
  • Other Employment - Section 15.A.3.
  • Transfers During Leave - Section 15.A.5.a.
  • Return to Work - Sections 15.A.6.a, 15.A.6.b., 15.A.6.d.
  • Company Offered Leave of Absence - Sections 15.B.1., 15.B.2., 15.B.3., 15.B.6., 15.B.8.
  • Personal Leave - Sections 15.D.
  • Medical Leave - Section 15.E.
  • Maternity Leave - Section 15.F.
  • Parental Leave - Section 15.G.
  • Adoption Leave - Section 15.H.
  • Family Medical Leave - Sections 15.I.1., 15.I.2., 15.I.3.c., 15.I.3.d., 15.I.5.a., 15.I.5.b.
  • Military Leave - Section 15.J.
  • Bereavement - Section 15.K.
  • Union Leave - Section 15.L.
  • Jury Duty / Court Witness - Section 15.M.
  • Leaves of Absence Chart - Section 15.N

Transfers while on Leave of Absence Implementation:

Section 15.A.5.a. of the Joint Collective Bargaining Agreement (JCBA), Flight Attendants on a leave of absence may request and will be awarded a transfer.  This language is already in place for pre-merger CAL and CMI Flight Attendants and now expands to pre-merger UAL Flight Attendants.  For more information please review the terms in the JCBA under Section 15.A.5..

Days off Preceding/Following Vacation Implementation:

Section 12.C.4. of the Joint Collective Bargaining Agreement (JCBA) becomes effective for the bid month of November 2016 for all United Flight Attendants.  This language states: 

“Days off preceding and following a scheduled vacation period as shown in a Flight Attendant’s schedule shall be considered part of that vacation period, if she/he so desires.”

This language of “days off preceding and following a scheduled vacation” is based on the Flight Attendant’s original line of flying.  These days are considered part of a Flight Attendant’s vacation and are “sacred” days which are treated in the following manner:

·        The company cannot assign training on those days, unless a Flight Attendant has specifically bid for the training.  It is still the Flight Attendant’s responsibility to ensure that she/he maintains her/his qualifications.

  • The company cannot schedule meeting on those days, without the Flight Attendant’s consent.
  • The company cannot reassign a flight attendant to infringe on those days, if there is an ability to return the Flight Attendant to base before the start of a sacred day.
  • Flight Attendants may not be drafted on a sacred day.
  • Sacred days are considered part of vacation for purposes of Section 18.E. of the pre-merger CAL Agreement and Section 20.E. of the pre-merger CMI Agreement. If the combination of scheduled vacation days and sacred days are more than 14 days, the 30 day period referenced in these Sections (discipline) is extended by that number of days (ex. 7 days of vacation + 6 days off preceding vacation + 6 days following vacation = 19 days; 30 day period is extended by 19 days)
  • A lineholder who picks up open flying on one of the days off immediately following a vacation period has signaled the end of her/his vacation. Any remaining days off are treated simply as regularly scheduled day off - not as additional vacation days.

This language is already in place for pre-merger UAL Flight Attendants and now expands to pre-merger CAL and CMI Flight Attendants.

New Hire Corner - First Time Vacation Bidding:

We have received several questions from our newest Flying Partners with regards to vacation bidding. 

We recommend that New Hires submit bids in the Primary (Phase 1) Vacation Bidding Phase,because that is when the greatest number of days are available. We are available to answer any questions that you may have regarding this process. As a reminder for those Flight Attendants with less than 12 days of Vacation, splitting of vacation is not permitted.  All vacations days must be bid in one vacation period.

In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco, C-11

November Bid Information, New Hire Corner, and More!


October 9, 2016


Inside this issue:  New Website, November Bid information, New Hire Corner, and More! 

Dear Council 11 Members,

We are pleased to announce the launch of our new website at We would like to recognize Council Representative Felissa Hay for all of the hard work she did to make this happen! We would also like to thank all of the members who contributed all of the photos! Having such talented members of our workforce willing to share their work is inspiring!

Remembering Inez Izumi

This past week we worked collaboratively with management to provide Inez Izumi the appropriate homecoming she deserved. The loss of one of our own is tragic. Please know that EAP and Safety Health and Security have been and continue to be involved. EAP is always available to members who need assistance and the 24-hour assistance line can be reached at 1-800-424-2406.

November Bid Information

November is a 31-day month, starting on Sunday October 30, 2016 and ending on Tuesday November 29, 2016.

Contractual Holiday(s): Thanksgiving Day -November 26, 2016. United States

Daylight Savings Time: Ending (-1.00) Sunday November 6, 2016 at 02:00; USA, Bahamas (NAS), Canada

In the November Schedule month, we will gain 3 new destinations including daily flights to both Auckland and Seoul as well as Osaka 5 days a week. The line average in the International operation is estimated at 76 hours.

In the Domestic bid package, we will see an estimated line average of 74:04. We will continue to see a number of Domestic Purser Qualified lines. We have advocated for an additional 1-2 purser qualified lines to ensure the line average in these lines is equal to the non-purser qualified lines.

We will see an increase in the number of Reserve lines for the month of November. Previously we have had 38 Reserve Lines and for November we will have 40 Reserve Lines. It is important to note that the increase in number of Reserve lines does not mean there will be an increase to the number of Flight Attendants serving Reserve.  We also will see 1 Reserve line with 13 days off. This line will be 1440/1540. Flight Attendants not wishing to have a decreased minimum should not bid this line.

New Hire Corner

This past week we met with Management to get a clearer understanding of the developing U program for new hire Flight Attendants. This program is designed to help bridge the gap between training and being on the line the first 8 months. It is important for all New Flight Attendants to complete the requirements of this program in a timely manner. We understand there was confusion in September since the bid month ended on the 28 and the deadlines for this program are tied to the bid months and not the calendar months. We want to remind all of our New Flight Attendants that the bid month for October ends on October 29. We are working with Management to provide clearer information with any new training classes that come to SFO.

Local Elections

SFO - Council 11 and SFO- Council 37

*Election triggered due to merging of Local Councils. Click here for more information >

Nomination Schedule:


October 3, 2016

Voting Notice and Voting Guide are mailed containing your personal 16-digit activation code


October 6, 2016

Polls Open and voting begins


October 26, 2016

Polls close and the election count takes place.

Election Schedule:


November 14, 2016

Voting Notice and Voting Guide are mailed containing your personal 16-digit activation code


November 17, 2016

Polls Open and voting begins


December 14, 2016

Polls close and the election count takes place.


In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco, C-11

Important deadlines coming up!


October 22, 2016

Inside this issue:  Relief Timeline
Free Flu Shots! 
Benefits Open Enrollment closes in 6 days! 
Vacation bidding opens 10/29
Nomination process closes 10/26
AFA-CWA Disaster Relief Fund for Those Affected by Hurricane Matthew

Dear Council 11 Members,

We want to take a minute to remind you of several important things going on around the system. We are quickly approaching the holiday season and we all know how busy this time of year is.  With the November schedule award, many Flight Attendants are holding lines for the first time in their careers. It is an exciting time to be SFO based!

Relief Timeline- Bidding Starts Today!

Bids Open 10-22-2016

Bids Close 10-24-2016 at 0800 PST

Relief line awards come out in just a few hours.

BIDDING FOR CONTINUING QUALIFICATIONS TRAINING (CQ): As soon as relief lines are awarded, please use DIS*885 to enter your bid for CQ class(es). Check the CQ bulletin board or primary cover letter for closing and award dates.

35-7 WAIVERS FOR RELIEF LINES: Relief line legalities are resolved immediately after relief lines are awarded. If you wish to waive 35/7 in relief, you must indicate a waive on the relief bid screen/card. Waiving 35/7 in the primary bid automatically waives 35/7 if you are awarded a relief line.

18.M. VACATION SLIDE If you are awarded relief and have vacation, an 18.M. vacation slide request must be made in advance of the relief bid award. Please call your schedule planner and/or leave a voice mail authorizing them to retain any trip that may be split by your vacation. Your vacation dates and line will be adjusted immediately after the relief award.


1. To bid, type RLFBID and enter.

2. Any open premium pay position may go to the most senior person on board, if desired. (Those of you with under a year seniority can be awarded an FS position in RLF but the same rules apply for FAs with under a year whether you are on Reserve or a Lineholder.)

3. No bids and not enough bids will be treated normally. That is, you will be awarded the lowest numbered relief line at your seniority.

4. Awards will be posted in the area normally used for posting each month's line bid awards.

5. When using the RLFBID screens, your seniority bidding number is not required.

6. All relief line work positions will be assigned at time of briefing. Please check your relief line-of-flying after it's available in the computer. If there is any discrepancy, please call the schedule planners.

There are 275 relief line holders. The bid package contains 132 Domestic Lines (lines 1-132), 145 International lines (lines 133-277), and 6 International Language Lines (Lines 278-280 JPN, Lines 281-283 SKO). There are 283 lines total. Once relief closes we will advocate for the remaining 8 lines to be awarded as move-up lines.  

Get Your free Flu Shot at CVS Pharmacies

You may print your free flu shot voucher and present it along with your employee ID at any CVS pharmacy location. You can also find the flu shot voucher by going to Flying Together>Employee Services>Benefits>Flu Shot Voucher.  You must redeem your voucher by Dec. 31, 2016.

Open Enrollment Closes Oct 28th – Make Your Selections

Open enrollment is currently ongoing for active employees and will close on October 28th, 2016. Retirees enrollment dates are October 31, 2016 through November 11, 2016.

We stress the importance of going online to the Your Benefits Resources (YBR) site from the company’s website during Open Enrollment to compare plan summaries, their benefit levels, and monthly premium costs. Keeping in mind that each benefit plan is available for all 24,000 United Airlines Flight Attendants regardless of your pre-merger airline.

Note: The TRICARE Supplemental Plan is a plan that is uniquely designed for those who are military or dependents of military personnel.  What’s unique about this plan is that those who are eligible to participate in the plan know they are eligible.  This plan is not available as a medical plan option unless you are military or the dependent of military personnel.

Note: For 2017, you may see s-UA or s-CO designations for some Kaiser HMO plans. The reason for the two plans is that there were two different plan designs for these HMO plans before the UA/CO merger. The plan group number is different with not all co-pays being the same. Due to contractual requirements for some employee groups, United will continue to offer separate pre-merger UA and pre-merger CAL Kaiser plans until no longer required to do so.

A review of this information is essential as you make decisions and choose the right plans for you and your family. Please visit our website to review the entire report.

For additional information visit our website. You may also contact the United Benefits Call Center for enrollment support, questions, benefit information, and plan summaries at (800) 651-1007.

Vacation Bidding

Bidding for 2017 vacations will following Section 18.E of the 2012-2016 Collective Bargaining Agreements.  The dates are as follows:

Primary Vacation Bid Period

  • Begins                                              0830       October 29
  • Closes                                              0830       November 7
  • Post primary vacation awards         0830       November 12

Secondary Vacation Bid Period

  • Begins                                              0830       November 16
  • Closes                                              0830       November 23
  • Post secondary vacation awards     0830       November 28

Tertiary Vacation Bid Period

  • Begins                                             0830       December 1
  • Closes                                              0830       December 7
  • Post tertiary vacation awards          0830       December 11

Combined Council 11 and 37 Elections

Nomination Schedule:

Polls Close: 10-26-16 11:00 PDT. The Polls close and the count takes place.

Election Schedule:

Mail Date:11-14-16 Voting Notice and Voting Guides are mailed. This contains your personal 16-digit activation code.

Polls Open: 11-17-16 0900 AM PST. The polls are open and voting begins.

Polls Close: 12-14-16. 11:00 AM PST. The polls close and the count takes place.

Successful Candidates will take office 1/1/2017. 

AFA-CWA Disaster Relief Fund for Those Affected by Hurricane Matthew

Flight Attendant who suffered damage and/or dislocation may be eligible for $200 from the AFA-CWA Disaster Relief Fund.  Click here to see if you are eligible and download the application.

In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco, C-11

Important Information


September 27, 2016

Inside this issue:  Happy National Voter Registration Day! 
Flight Attendant Benefits and Changes for 2017

Make Sure You’re Ready to Vote in the National Election!

Are you registered to vote? Are you sure? Your Government Affairs Committee is working to ensure you have all the information necessary to cast your vote in the 2016 General Election.

Election Day is November 8, but we encourage all Flight Attendants to vote early or absentee. Don’t let your schedule prohibit you from making sure your voice is heard. In addition, National Voter Registration Day is today, Tuesday, Sept. 27, and it's a great time to make sure you, your family and friends, all set to go to the polls.

If you aren't sure if you are registered to vote at your current address, go to to check. You’ll also find useful information and websites on our MEC Website at If you are not registered to vote you don't have to wait until Tuesday, register now! Let's make sure our voices are heard at the polls and we elect those who will promote aviation safety and our careers as safety professionals and aviation’s first responders. 

Flight Attendant Benefits and Changes for 2017

The ratification of a joint Contract for United Flight Attendants means change.  No matter which pre-merger airline you were affiliated with, there are new options and changes to benefits.  Benefits, in Section 29 of our Collective Bargaining Agreement (CBA), are effective January 1, 2017.  In this article, your United AFA MEC Benefits Committee will highlight some of the benefits in our Contract to help you make informed decisions for 2017 Open Enrollment elections and is intended to familiarize you with some of the benefit provisions of our new Contract.

We stress the importance of going online to the Your Benefits Resources (YBR) site from Flying Together during Open Enrollment to compare plan summaries, their benefit levels, and monthly premium costs. A review of this information is essential in as you make decisions and choose the right plans for you and your family.  Having a lower monthly cost up-front doesn’t necessarily translate to a lower overall yearly cost, nor does it mean it is good for you and your family.  Co-Pays, co-insurance, deductibles, out-of-pocket maximums, prescription drug provisions, and covered services are all factors that need to be taken into consideration when making your decisions for 2017.

2017 Open Enrollment Dates
United’s annual benefits Open Enrollment for 2017 benefit plans will begin October 10, 2016, and will close on October 28, 2016, for active employees.  For Retirees the dates are October 31, 2016 through November 11, 2016.

Benefit Guides and Resources
A Benefit Decision Guide will be mailed to all employees, including Flight Attendants and Retirees, with an overview of 2017 enrollment process.  This non-personalized information guide will be mailed to Flight Attendants at the end of September 2016.  It is a general overview, directing you to go to YBR for detailed information and costs. 

United has also produced, and will be emailing a link to narrated PowerPoint slide presentations that provide employees with an overview of benefit changes.  The email with this link will be sent to corporate webmail addresses, and will direct Flight Attendants to United’s Learning Network, “TakeOff” to be able to view them.  There are separate presentations targeted to pre-merger United and pre-merger Continental/CMI Flight Attendants to help explain changes for 2017.

Benefits Protected by our Contract
It is extremely important that our benefits are protected by Contract language. Section 29 of the CBA outlines Benefits for all Flight Attendants.  This includes Medical, Dental, Vision, Long Term Disability, Life Insurance, and Retirement.  There is also a Medical Rate Setting Letter of Agreement in the contract which specifies how United calculates rates for medical and dental plans.  The methodology is similar to other employee groups at United who have joint Contracts.  AFA’s actuaries review the company’s calculations each year to ensure compliance with the Letter of Agreement. 

Domestic Partnerships Expanded
Starting January 1, 2017, United is expanding and extending benefits to all domestic partners (and their children) to enroll in United’s Medical, Dental, and Vision Benefits.  This is regardless of the genders for those in the domestic partnership.  To qualify for domestic partnership, you must meet United’s guidelines which are available on the YBR website.  Be aware that insurance benefits for domestic partners can, and do, produce imputed income for tax purposes.      

Medical Plans
Our Contract stipulates that United must offer certain benefit plans to Flight Attendants.  Medical plans are divided into three categories; Core plans, Select Regional plans, and Optional plans.

Core plans are plans that United must offer Flight Attendants.  They include a Core PPO plan, Core EPO plan, Core HDHP and the Traditional Medical PPO (the same medical plan from the pre-merger United Flight Attendant Contract). 

PPO plans are Preferred Provider Organization networks which have benefits for both in and out of network services. 

EPO plans are Exclusive Provider Organization networks, and only have in-network benefits for medical services. 

A HDHP is a High Deductible Health Plan, which comes with an HSA, a U.S. tax sheltered Health Savings Account.  If you take the HDPD plan, United makes a contribution to your HSA.  The Flight Attendant can also contribute on a tax free basis to the HSA if he or she chooses. Funds in the HSAs are used to pay for medical expenses.  These contribution funds are available to use beyond the current plan year if you continue with the HDHP. 

The Traditional Medical PPO plan, the default plan from the pre-merger United Flight Attendant contract, continues with its same plan design with no co-pays for medical services, and an in-network 80/20 co-insurance after deductible.

For Flight Attendants with permanent addresses on file with United inside of the 50 U.S. states and Puerto Rico, the address will dictate whether Aetna or Blue Cross Blue Shield will be your plan administrator.

Flight Attendants based in FRA, GUM, HKG, LHR, and NRT, who have an address on file with United outside of the 50 United States and Puerto Rico, will have access to the Core PPO plan and the Traditional Medical PPO plan with Aetna International as the administrator of their plans.  Aetna International is a specialized administrator who facilitates a better experience for International claims and services.  U.S. based Flight Attendants with an address on file outside the 50 U.S. States and Puerto Rico, and post-age 65 retirees, will have Aetna as their plan administrator. 

Select Regional plans are required to be offered by United to Flight Attendants.  These plans include Kaiser HMOs, NetCare Guam HMO, NetCare Guam Health Plan Plus, HMO Illinois, HMO Colorado, HMSA Hawaii, and Group Health Washington.  Eligibility for these select regional plans is based the zip code of the permanent address you have on file with United.    For 2017, you may see s-UA or s-CO designations for some Kaiser HMO plans.  The reason for the two plans is that there were two different plan designs for these HMO plans before the UA/CO merger.  The plan group number is different with not all co-pays being the same.  Due to contractual requirements for some employee groups, United will continue to offer separate pre-merger UA and pre-merger CAL Kaiser plans until no longer required to do so.

Optional plans include BYO (Build Your Own) EPOs, which are build your own plans with an exclusive provider network, the Healthy Rewards PPO, the Bronze EPO plan, PPO plans with varying deductibles, a few select POS (Point of Service) plans, Aetna Select HMO plans, and other plans specific to Guam and Micronesia. 

BYO EPO plans allow you to choose varying deductibles, co-insurance, co-pays, and prescription coverage.  The level of these components that you choose affects the cost of your monthly premium. 

Healthy Rewards PPO plan has a feature that gives you money on a debit card to use towards your deductible and health expenses if you submit to biometric screenings and questionnaires for you and your spouse.  The purpose is to provide you feedback on how to live a healthier life.  This plan also has a more restrictive “value based” prescription drug coverage that may not suit all, so be aware when making your choice. 

Bronze EPO plan is the minimum required content plan under the ACA (Affordable Care Act).  This Bronze plan has a very inexpensive monthly premium cost, but has high deductibles, higher priced co-insurance and prescription components. 

Aetna Select HMO and some Guam plans that were offered to pre-merger United and pre-merger CMI Flight Attendants as part of the phase in of cost share from 2017 to 2020 must continue to be offered to Flight Attendants.

You will need to decide which plan works best for you and your family.  You can compare plans available to you, see plan summaries, and look at monthly premium costs on YBR.   To access YBR, go to Flying Together, and then click on the Employee Services tab.  

Medical Plan Monthly Premiums
Cost share for Medical plans is based on 80% company, 20% Flight Attendant contributions.  This 80/20 cost share limit applies to all Core plans and Select Regional plans.  Optional plans can be set at the company’s discretion, but there is an aggregate 80/20 total cost share limit that applies to all plans. As is current practice today, contributions are based on 4 tiers of coverage, which depends on who you are covering. The tiers are:Employee, Employee plus spouse; Employee plus child(ren), and Family.

A provision to phase-in monthly premiums for HMO plans that had little or no premiums for pre-merger United Flight Attendants in their previous contract, and certain Guam plans that had lower than 80%/20% cost share premiums for pre-merger CMI Flight Attendants in their previous contract, applies.  If the premium of the HMO or Guam plan was less than 10% of cost before this contract, the cost share is:

  • 2017 cost share 90% United/10% Flight Attendant
  • 2018 cost share 87.5% United/12.5% Flight Attendant
  • 2019 cost share 85% United/15% Flight Attendant
  • 2020 cost share 80% United/20% Flight Attendant

All Flight Attendants, regardless of previous subsidiary, can take advantage of these reduced rates for these plans.  Again, plan eligibility is based on the zip code of the permanent address on file.  Starting in 2018, monthly premiums for our plans also cannot rise more than 9.25% per year.  This does not apply until 2021 for plans that are subject to the above mentioned phase-in of premiums.

Please note, there are two exceptions to contractually negotiated premiums.  To comply with a San Francisco City Ordinance, United offers Kaiser of Northern California, a regional HMO plan, with no monthly premium for the employee-only tier.  This applies only to San Francisco based Flight Attendants, regardless of permanent address on file.  Flight Attendants with a permanent Hawaii address on file are subject to the Hawaii Prepaid Health Care Law.  This means that the employee-only tier of health plans offered cannot be more than 1.5% of base pay.  If you have a Hawaii address on file, your employee-only coverage tier will have this cap applied to comply with the law.

Tobacco Wellness Credit and Spousal Surcharge
For many Flight Attendants the Tobacco (free) wellness credit, and spousal surcharge are new concepts for 2017. For others, United has already been applying this to your monthly premiums.

A $48 per month wellness credit is applied for both the employee and spouse/domestic partner if they do not use tobacco products.  While enrolling, you answer a question regarding tobacco usage for you and your spouse/domestic partner.  Your monthly premium will be adjusted accordingly.

If your spouse can get subsidized health benefits at his or her workplace, and the Flight Attendant chooses to insure him or her under United’s Medical plans, there is a $50 per month surcharge that is applied to your monthly premium.  This surcharge does not apply if your spouse/domestic partner works for United.  This question is also asked during the enrollment process, and the surcharge is applied to your premium accordingly.

Dental Plans

Similar to contractual medical plan provisions, United is required to offer the Core Dental plan to all Flight Attendants.  The plan design for the Core Dental plan is the same as the Traditional Dental PPO plan offered under the pre-merger United Flight Attendant Contract. (see YBR for plan details). United may also offer additional dental plans with alternative plan designs. These additional plans are offered based on permanentaddress on file requirements.  

Dental Plan Monthly Premiums

An 80% United, 20% Flight Attendant cost share is applied to the required Core Dental plan.  There is also a 9.25% annual premium cost increase cap starting in 2018.  With any other optional offered dental plans, the company sets the monthly premium.  It is in the company’s interest to set premiums for optional plans on an 80/20 basis, corresponding to the actual cost of the plan, as they realize savings when Flight Attendants choose less expensive plans.  Contributions, also like medical plans, are based on the four (4) coverage tiers depending on who you are covering:  Employee, Employee plus spouse; Employee plus child(ren), and Family.

Vision Plans

Vision plans offered by the company are based on permanent address on file.  The Flight Attendant pays 100% of the cost of coverage for vision benefits. Vision plans that United has offered in the past are continuing in 2017. Coverage tiers are the same as medical and dental: Employee, Employee plus spouse; Employee plus child(ren), and Family.

Flexible Spending Accounts (FSA)

Flexible spending accounts are IRS defined, U.S. tax sheltered employee funded accounts that allow employees to deduct money via payroll deduction for certain health or dependent daycare expenses.  The total maximum allowable deferral amount for 2017 Flexible Spending Accounts (FSA) is $2,550. There is a separate $5,000 amount allowed for Dependent Daycare Accounts.

During the enrollment process you can elect how much per paycheck you would like to put into your FSA and/or Dependent Daycare Accounts.  Per IRS rules, FSA/Dependent Daycare Account elections do not carry over from year to year.  You must actively make your election(s) online on the YBR website.  You must claim the funds in these accounts by April 30 of the following year, or the funds are forfeited.  Contractual language stipulates the return of unused or forfeited funds (if any) in Flight Attendant FSA/Dependent Day Daycare to all FSA/Dependent Daycare participating Flight Attendants, in an IRS approved disbursement.     

Life Insurance

Company Paid Life Insurance is $40,000 for the Flight Attendant. In addition, there is $3,500 for your spouse and $1,500 for each child ($1,000 under 6 months).  This is provided at no cost to the Flight Attendant.

Group Universal Life (GUL) Insurance will be the voluntary group Life Insurance for Flight Attendants.  GUL has benefits over other types of life insurance (such as Term Life) by including the ability for you to draw down your life insurance benefit in the case of a terminal diagnosis with less than 24 months to live.  GUL also has the advantage of having a savings component available which earns 3% interest.  The savings plan allows you to withdraw the savings portion of your plan at any time.  Saving deductions can be set up to be payroll deducted along with your premium.  Another GUL advantage is that it is portable; you can continue your policy into retirement after leaving United if you wish to do so.

GUL is signed up for in increments of yearly salary, with a maximum coverage amount of up to 10 times your yearly salary or $600,000.  Yearly salary is defined as 85 hours per month times 12.  Premiums are based on age bands and the amount of each $1000 increment you are insuring.  Premiums go up if there are wage increases, which increase your yearly salary, or if you move into a new age band.  If you would like to increase the amount of voluntary life insurance that you have, or if you want to sign up at Open Enrollment, you must provide Evidence of Insurability (EOI) by filling out a health questionnaire.

GUL has an automatic enrollment feature in which new hires are enrolled at four (4) times annual Salary, and your spouse at $30,000.  This feature also happens when you return from a leave of absence.  You are automatically enrolled as if a new-hire Flight Attendant, without having to prove EOI.  An enrollment packet is sent to you via mail, and if you do not wish to be enrolled in GUL you can decline coverage by going online to the Securian/Minnesota Life website to change or decline coverage. This can be found on YBR under the “Other Benefits” tab.

Starting in 2017 you will see United’s life insurance administrator Minnesota Life transition to and be referred to its parent company’s name, Securian. 

Personal Accident Insurance

Company paid Personal Accident Insurance (PAI) is provided by United above the contractually stipulated amount of $10,000, to $14,000.  This is in the case of accidental death or dismemberment, and is at no cost to the Flight Attendant.

There is also a voluntary PAI plan available that provides for benefits up to $500,000 for death or dismemberment. It can be signed up for in increments of $25,000.  This policy is payroll deducted and has further lump-sum payment benefits for many types of accidents and bone fractures. If you don’t have PAI, you can enroll in this coverage at Open Enrollment.  No Evidence of Insurability (EOI) is required.  The PAI plans are administered by AIG.

Long Term Disability

Long Term Disability (LTD) Insurance is provided for under our Contract and has been improved for all Flight Attendants.  LTD provides income protection if you are disabled, can no longer work and are under a doctor’s care.  Benefits are provided for 2 years if you can no longer work as a Flight Attendant, and up to age 65 if you can no longer do any job for which you are trained or qualified.  If you are older than 61 when you first become disabled, you may be eligible for benefits beyond age 65.  Please see Section 29 of our Contract for a chart outlining the number of months of benefit applicable for disability starting after age 61.

Flight Attendants will have four (4) options for LTD coverage, and for many Flight Attendants this is a change.  The four (4) options are:

  • 4 month (120 days) waiting period with 60% of salary benefit
  • 6 month (180 days) waiting period with 50% of salary benefit
  • 6 month (180 days) waiting period with 60% of salary benefit
  • 9 month (270 days) waiting period with a 50% of salary benefit. 

Premiums for LTD plans are cost shared with United. United pays 60% and the Flight Attendant pays 40% of the cost of the premium.  Flight Attendant premiums are paid post tax, and imputed income is generated for United’s share of the premium for tax purposes, which in turn makes the benefit non-taxed.  Benefits for LTD can only be offset by 3 sources:

  1. Workers’ compensation
  2. State Disability benefits
  3. Social Security Disability benefits.

If you are already enrolled in an LTD plan today, you can change to any of the four (4) options available at Open Enrollment.  If you do not have coverage and would like to enroll, you will have to fill out a questionnaire proving your Evidence of Insurability (EOI).

With this contract, new hire Flight Attendants will be automatically enrolled after 6 months of service with the company at the 6 month/60% of salary benefit-level.  If you opt out of coverage at any time, you will need to prove EOI to re-enroll.  If you go out on a leave of absence, your coverage stops during the leave.  Upon returning to work, you will be automatically re-enrolled at the same level of coverage you had prior to the leave.  LTD is administered by MetLife.

United Benefits Center

Call center assistance for enrollment support, questions, benefit information, and plan summaries/descriptions will continue to be provided by AON/Hewitt.  AON/Hewitt administers the YBR website as well and can be contacted at (800) 651-1007. For International based Flight Attendants, these phone numbers are available:

  • Germany 0800 000 4878
  • Hong Kong 30029795
  • Japan 012 067 9100
  • UK 0800 285 392
  • All other countries call (+1) 646 254 3463

Your Benefits Resources

When Open Enrollment commences, the Your Benefits Resource site is accessed from Flying Together under the Employee Services tab.  The website will take you through the Open Enrollment process, allow you to see plan summaries and documents, show and compare plans available, give you monthly costs, and allow you to make your elections.

On YBR, during enrollment, you can also add or update beneficiaries if needed.  After completing enrollment, an email along with a mailed confirmation is sent to you.

Again, we strongly recommend all Flight Attendants go through this process even if no changes are being made to ensure beneficiaries are up to date.  Your AFA MEC Benefits Committee trusts this article is helpful in understanding Flight Attendant Benefits provided for under the new Contract.

Council 11 Updates


September 22, 2016

Inside this issue:  MEC Meeting Update
Local Council Updates
Local Elections
Wear Pink! October is Breast Cancer Awareness Month
October Voter Registration Drive
Asian Pacific American Labor Alliance (APALA) Phone Banking

Dear Members of Local Council 11,

MEC Meeting Update

The first and only MEC meeting with all 21 Local Council Presidents presiding took place this week in Chicago.  This meeting is yet another step in bringing us together as one group. We started the meeting with updates from our recently elected MEC President Ken Diaz, MEC Vice President Adam Novish, and MEC Secretary-Treasurer Jeff Heisey. Each of the newly elected officers gave us the update on the transition and reviewed the role and Committee assignment each officer has taken on.  One aspect of merging the MEC is the combination of the current MEC Committees.  At this time, all of the MEC Committees have been integrated with the current Chairpersons of each subsidiary serving together as co-chairpersons as we develop the policy manual and learn how and what each group manages the committees.

Following the officer reports, the Joint Implementation Team (JIT) reported out on their first few weeks of work on implementation of the new provisions of the Contract.  There is a lot of work to be done to implement this Agreement and we highlighted the fact that information needs to be coming in more rapidly.  We recognize that there are several steps in this process. Overall the timeline began with ratification on August 12, 2016.  We moved to DOS on August 28, 2016 and now we are in the DOS + phase.  Many wonderful benefits of the Contract became effective on DOS. However, there are also many pay factors that do not go into place until we develop the technology to facilitate full implementation.  DOS + is where we are today. The initial priorities of the JIT are to ensure the items that need to be implemented now are done as expeditiously as possible with a priority focus on any item(s) that increase pay for Flight Attendants.

During open discussion as an MEC, we have unanimously adopted a resolution directing the United MEC President to approach the company about the awarding of the cabin jumpseat based on seniority as negotiated in the new CBA, that is company or bidding seniority, whichever is earlier, for the combined membership.  We recognize that this change is in direct response to membership requests that this be implemented sooner rather than later.

Day Two of the MEC meeting began with an update from our Joint MEC Communication Committee.  Last week the two committees began working together to produce updates for all United Flight Attendants. This is a significant change as the MEC Communications Committee produces all of the messages distributed to the entire population of Flight Attendants via E-lines using, in the interim, the e-mail sending system of the respective pre-merger airline. One of the interesting facts that came out of their report was the number of current subscribers to communication from AFA.  We strongly encourage all Flight Attendants to subscribe to both the Elines and the Local Council Newsletter to ensure you are getting the most accurate and up to date information from the Union.

Following the Communications Committee report the Central Schedule Committee (CSC) reported out to the MEC. For the pre-merger Continental schedule, there is no schedule committee and the Company is responsible for building the lines. The Company will be responsible to ensure lines are built for pre-merger Continental until we are under CMS.  Some of the issues CSC is currently managing are the system-wide challenges of shifting flying and trying to continue to build pure lines of flying.  They are aware of the shortages of language qualified Flight Attendants and meet with the Company twice a month to review staffing and the line building process.  One recent SFO specific trend they highlighted was the previous practice of building 10-14 9000 IDs daily to cover our flying. The tracking of this information helped CSC advocate for an additional 60 lines to be built for the following schedule month.

Local Committee Updates

As trainings become available we are continuing to expand our local committees. Last month both Michelle Badilla and Sheila Schultz attended the Safety Health and Security training in Chicago.  They have been working diligently to get the committee online. We are grateful for their dedication to the safety and health of our Flight Attendants.

Last week, the MEC Grievance Vice Chairpersons traveled to SFO to train/update five (5) volunteers, Wendell Soohoo, Mark Zehr, Steve Murzi, Matt Materne, and Jon Liu on the grievance process here at United. Several of these new volunteers on the committee have been previously trained and we welcome them back to help our members.

The Officers of San Francisco Council 11 express our appreciation to Sheri Meehleis for dedicated service to the Membership and for her assistance during the transition.

Local Elections

Combined Local Council Election Schedule

Section X.E.1.e. requires that “Local Councils at those bases where a duplication of Councils exists” will have elections to combine the Councils within 90 days of the “signing of a merged working agreement.”   The following locations have duplicate Councils and will conduct elections:









The timeline under which Elections for San Francisco will be as follows:

Nomination Ballots Mailed 10-3-16

Election Ballots Mailed 11-14-16













The new term of office will begin on 1/1/2017.

We will build Our United future together - taking care of each other and working together to address any issues we face or making the most out of any opportunities before us. We are one airline. We are one union. We are one.

Wear Pink! – October is Breast Cancer Awareness Month

Our country dedicates the month of October to educate the public and raise awareness about the dangers of breast cancer. Even though we have seen many astounding breakthroughs in recent years, the medical community tells us there’s nothing more important than early detection when it comes to surviving this deadly disease. That’s why this issue is of such importance to AFA and why we support this effort passionately. 

You can show your support for Breast Cancer Awareness during the month of October by participating in the PINK Program. You can wear approved pink scarves and ties with your uniform from Oct. 1 – 31, 2016. To purchase your PINK accessories, visit For the price of just $12.00, you can show your support for a great cause and each new purchase will generate a $5 donation to the American Cancer Society. You may also wear approved items purchased from previous years to show continuing support of the Pink Program.

If you would like to learn more about this very important issue, visit our website and click on the Breast Cancer Awareness banner. Here you will find the American Cancer Society recommendations for early breast cancer detection, the importance of breast self-exams and how to perform them, information on who gets breast cancer, and how you can help. Together we can make a difference.

October Voter Registration Drive

The choices we make in the General Election on November 8th will determine what we can achieve for our profession - and what is at risk. Completing our work on Flight Attendant fatigue, outsourcing, workplace safety and health protections, and other legislative issues important to Flight Attendants depends on all of us. We are counting on every Flight Attendant to register to vote, learn which candidates support our issues and, most importantly, to vote! 

Many of us will be working away from home and our polling places on Election Day. To ensure that your voice is heard, we encourage you to consider voting early or absentee. You may request a vote-by-mail absentee ballot by contacting your state or local election office. Some states even allow in-person early voting. For more information on Flight Attendant-friendly voting options, please go to

Your vote on November 8th may be the one that makes the difference in helping to create the pro-Flight Attendant majority in Congress that will support the positive changes we need not only for our profession but for working families in America.

Our local Government Affairs Committee will be in the domicile starting next week.

Asian Pacific American Labor Alliance (APALA) Phone Banking

We are excited to be hosting a joint phone bank evening for the Association of Flight Attendants-CWA and APALA on Thursday, September 29th from 5:30pm to 8:30pm at 22 Hillcrest Drive in Daly City. There is street parking as well a parking lot in the back of the building, both of which are free after 6:00pm. Dinner will be provided. In order for us to order the right amount of food and also to accommodate any special dietary needs, please call 650-572-8848 or email Julie Lind Rupp if you plan to join us. If you are unable to make it on the 29th but would like to volunteer at a later date, please reach out to Stan Kiino ( for more dates and information. Thank you all so much for your help, and we look forward seeing you on the 29th!

In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco C-11


President's Message

INSIDE THIS ISSUE - September 9, 2016

• MEC officer election results
• Joint Local Council Meeting
• Personal Strategies for 9/11
• Elections
• Implementation Questions
• New Hire Corner 

Dear Council 11 Members,

Our power as a Union is in our collective voice. Earlier this week I participated in the joint MEC meeting that united our pre-merger Unions, amplifying our collective voice. Twenty-one Local Council Presidents walked into the meeting representing their respective membership of either the Continental, Continental Micronesia, or United MEC and we all left the meeting as a single United MEC representing the combined Membership.  As we take the steps to unite as a unified group, we must recognize the significance of this event. Ratifying a Joint Agreement was the first step, and now as the second step, election of MEC Officers is complete with Ken Diaz, Adam Novish, and Jeff Heisey being elected as the new MEC officers for all United Airlines Flight Attendants.

We have a lot of work ahead of us with the next steps including a merge of MEC Committees and the election of a single set of representatives for those Local Councils with dual representation. Later this month, Shawn Dawkins, Council 37 SFO President, and I will travel to Chicago for the Fall 2016 Regular MEC meeting. This will be another milestone event as one of the few meetings with 21 Local Council Presidents making up the merged MEC.

In early October we will start the process of nominations for all Local Officers in SanFrancisco, Los Angeles, Denver, Houston, Chicago, Washington DC, and Newark. The nomination process will be followed by elections in November and December 2016.

Beginning January 1, 2017, there will be a single Council to which all Flight Attendants based in San Francisco will belong and by whom they will be represented.  These are the final steps in unifying our work force. We are Stronger Together, Better Together.

Local Joint Council Meeting

On September 16 we will host a special Joint Local Council Meeting in the large conference room in Terminal 1. Flight Attendants wishing to attend remotely should contact Kaitlin at


  • Contract Implementation Discussion

  • Council 11/37 Elections/Council Representative Discussion

  •  Open Discussion

To Attend Remotely:

  • You must be a member of SFO Council 11/37. 

  • Private or unavailable numbers will not be accepted in the system.

  •  If you experience difficulty accessing the system, contact Kaitlin at 415-527-9344

Personal Strategies for Approaching The 15th Anniversary Of September 11th From Your AFA-CWA EAP:

As we approach the 15th year anniversary of September 11th, many of us will begin to plan how we’ll recognize this day. Anniversaries offer an opportunity to acknowledge our memories and experiences, to connect with others who share in them, and to pay tribute to our individual and collective journeys.  They can also serve as personal and professional milestones of our healing and resiliency.   For some, September 11th will be marked with private personal gestures such as observing a moment of silence, spending quiet time reflecting, or dedicating our flying to our profession.  For others, it will be marked with collective activities such as ceremonies and memorial services.

There is no right way or better way to recognize the anniversary; but, there are some suggestions that may prove helpful as we approach the anniversary of September 11th.

  •  Observe the anniversary in a way that’s comfortable for you.  Say no to events or activities that you sense may flood you with too many feelings.  Find more gentle ways of honoring the anniversary
  •  Don’t compare yourself to how others around you appear to be dealing with the September 11th anniversary.
  •  Acknowledge that we all heal at different rates, in different ways, and with different outcomes.
  •  Give yourself permission and time to be affected.  Though uncomfortable, anticipate and plan for having a stress reaction as the anniversary approaches.  Trust that if you have moments of difficulty, you’ll be able to pull yourself back together.
  •  Try not to isolate yourself.  Pre-plan now to be with people if you know you have this tendency.

However, you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP committee representatives welcome being a part of it.  If you or a flying partner needs a confidential ear, please call us at 1-800-424-2406 or find your local EAP representatives’ contact information on our website.

Remember, we’re just a phone call away. 

Our Vote. Our Power. Our Voice. Make it Heard!

Election 2016 is just 9 weeks away! On November 8th each of us will cast ballots for President and one-third of the United States Senate, 435 seats in the United States House of Representatives, 5 Delegates (American Samoa, District of Columbia, Guam, the Commonwealth of Northern Mariana Islands, and the U.S. Virgin Islands), and one Resident Commissioner (Puerto Rico). Those who are elected will shape our laws and influence our families’ future.

Voting is at the core of our democracy. But, your ability to exercise this fundamental right is not automatic. Most States require you to register to vote. Voter registration deadlines vary by State and can be as early as 30 days prior to the Election.

We urge you to confirm you are registered to vote, and, if not, register!

Click here to check your if you are registered to vote. For more detailed information, please visit

One United: JCBA Date of Signing Implementation Q & A:

Last week we announced the start of the implementation of the Flight Attendants’ Joint Collective Bargaining Agreement (JCBA). Remember that the JCBA will be implemented in phases and only the Date of Signing (DOS) items are in effect now that we are in the September bid month. 

Since last week’s announcement, we have received a number of questions and comments. Many of the questions were in the “How do I do that” and “When will I be paid for this” categories, so we decided to communicate those answers to everyone instead of replying to the comments. Please follow this link to review the Q & A.

New Hire Corner: We Continue to Strongly Encourage You to Use ASRS Instead of ISAP:

AFA continues to work on a clear path forward with the FAA and United for an ISAP Memorandum Of Understanding (MOU) renewal, however until then we continue to strongly encourage all Flight Attendants to submit safety concerns or events via NASA’s Aviation Safety Reporting System (ASRS) at the following link: which is also available from the homepage of our AFA United MEC website.

AFA remains dedicated to a robust safety reporting program and safety culture. Our commitment has never wavered.  We do not take this action lightly, but rather, we act out of a dedicated commitment to our Membership to ensure you have all the information about how the company has unilaterally changed the program we have publicly supported since its inception as the first Part 121 Cabin Aviation Safety Action Program.

In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco C-11

Local Meeting! Contract Implementation

AFA Council 11 News

INSIDE THIS ISSUE - August 29, 2016

• Early Out Participants
• Local Council Meeting
• Contract Implementation 

Dear Council 11 Members,

Early Out Participants

We want to recognize the 151 members of Council 11 who officially clip their wings tonight and retire from their careers here at United Airlines. You will be missed! We are so grateful for all the years of service and for bringing us along by advancing the profession. We wish you well and hope to see you on our flights soon!











Local Council Meeting





On Thursday, September 1, we will be hosting a Local Council Meeting in the Large Conference Room in Terminal 1 from 10:00-1:00pm. The Conference room is adjacent to Employee Cafeteria and the Southwest Ticket Counters. We will be discussing the upcoming Joint MEC meeting Elections as well as the Contract and other Local Business.  If you are interested in attending the meeting remotely please email Kaitlin,









Implementation Timeline




We are excited to see the first provisions of our new collective bargaining agreement go into effect tomorrow 8/30. These positive changes are long overdue. A full list of the new changes is listed below. Please feel free reach out to your Officers with any questions you may have during this transition.


In Solidarity,

Kaitlin White, President
AFA-CWA, San Francisco, C-11



Date of Signing changes going into effect

Listed below are the Date of Signing changes that will be effective with the start of the September bid month (August 30 for S-UA flight attendants).

Contract Section


Description of change


Recognition, Scope, Successorship and Mergers

Entire section in effect


Seniority accrual and company business assignment

See provision in JCBA



Rate change from $25 to $35 for S-UA


Passports/Global Entry

a. The Company shall bear the cost of any necessary passports, passport renewals, additional passport pages, visas, work permits required to be based/domiciled at that location, residency and the government’s expedited renewal fee. The Company shall also bear the costs for all necessary photos associated with obtaining the aforementioned documents; b. The Company shall reimburse flight attendants for the governmental fees associated with the Global Entry (U.S. Customs Border Protection) program or successor program


Base pay rates

See table in JCBA


Incentive pay rates

S-UA flight attendants will have incentive calculated and paid for September for hours above 66:40 to 110:00. JCBA rules effective beginning in October for all flight attendants.


White Flag

See table in JCBA


Galley Pay

Harmonizing rates; paid based on existing definitions


Holiday Pay

Effective with DOS, but paid once programming is complete in 2nd quarter 2017

4.E. and 7.S.7.d.

Drafting pay

Rate change from 2.5 hours pay to 3 hours pay for S-UA


Drug/Alcohol Testing pay

Rate change from $20 to $25 for S-CO, CMI
Change from 15 minutes pay to $25 for S-UA


International Override

Harmonizing rates; paid based on existing definitions of international


Language (LQ) pay

Rate change from $1.54 to $2.50 per hour for S-UA. 


Night pay

Rate change from $0.35 to $0.50 per hour for S-UA. 


Per Diem

Rate change from $1.95-D/$2.50-I to $2.20-D/$2.70-I for s-CO, CMI and s-UA


Lodging - day rooms

The Company shall furnish comfortable and adequate single occupancy hotel rooms in a suitable location for flight attendants as selected in accordance with the provisions of paragraph B.2, below, when: a. They are scheduled at a layover station in excess of four (4) hours; b. They are delayed at a layover station for four (4) hours or more from the time delay is known; or after reporting for duty at the home domicile there is a delay for four (4) or more hours from the time the delay is known; c. In accordance with Section 28.E.5.


Lodging - self help

If a flight attendant arrives at a layover hotel and her/his room is not ready within thirty (30) minutes after arrival, she/he may obtain other accommodations and claim reasonable actual lodging expenses on a Company expense form supported by the hotel receipt


Transportation - $10 cab allowance

A flight attendant will be allowed Ten Dollars ($10.00) for cab or limousine between airport or co-terminal and place of lodging at Domicile points whenever departure time of her/his flight assignment is between 10:00 p.m. and 8:00 a.m. or when arrival time of the flight is between 8:00 p.m. and 6:00 a.m.


Co-terminal transportation within pairing

In the event a flight attendant’s pairing originates at one airport and terminates at another airport at her/his regular home Domicile, the Company shall furnish such flight attendant with transportation one-way between one airport and the other, at her/his option. A flight attendant assigned to a schedule involving this type of operation shall advise the Company prior to the start of the schedule, the one direction she/he desires such transportation during the period she/he is assigned to that schedule. When such transportation is requested at origination, limousine departure times will be in accordance with crosstown travel times as provided in Section 6.S.4.


Whereabouts on days off

A flight attendant shall not be required to keep the Company advised of her/his whereabouts on days off unless an emergency is declared by the Company.


Signing in for next flight

1. At the home domicile, a flight attendant shall not be required to sign in or call in for her/his next pairing. 2. Away from the home domicile, a flight attendant need not call in for her/his next scheduled flight unless she/he has not been assigned an outbound flight.


Passport qualification

Reserve flight attendants are required to carry their passports during any pairing/Standby Reserve assignment.


Language Training

The Company shall make language training available through a program approved by the Company. flight attendants must obtain pre-approval from the Company in order to attend the language training program.


AMC Pay Rate

AMCoverride increases to $4.00. Rate change only

11.B, 11.C


Harmonizing rate of pay, subject to be paid retroactively in 4th quarter if programming is not complete sooner, and per diem effective DOS;


Vacation accrual seniority

See provision in JCBA; increased accrual rates are in effect for sCO and CMI flight attendants for remaining 2017 vacation accrual periods (September through December 2016) and for all flight attendant’s 2018 Vacation accrual period (September 2016 – August 2017)


Vacation Pay

Harmonizing daily rate effective DOS; subject to be paid retroactively in 4th quarter if programming is not complete sooner


Vacation pay upon termination

See provision in JCBA


Kin care policy

If a flight attendant’s spouse or minor child is injured or becomes ill so that the flight attendant is unable to report for work, she/he will be allowed to use sick time for up to three consecutive days, or the duration of the pairing, whichever is greater. The absence will be treated the same as the flight attendant’s sick time, and will count for attendance/disciplinary purposes. This is available for use once per calendar year.


Workman’s Comp - governance rules

See provision in JCBA



Entire section in effect in JCBA

15.E.1, 15.E.2, 15.E.3

Medical Leave Duration

Effective for new leaves on or after DOS; for existing leaves company will communicate transition information within 30 days of DOS


Maternity Leave Duration

Effective for new leaves on or after DOS; for existing leaves company will communicate transition information within 30 days of DOS


Parental Leave Duration

Effective for new leaves on or after DOS; for existing leaves company will communicate transition information within 30 days of DOS


Adoption Leave Duration

Effective for new leaves on or after DOS; for existing leaves company will communicate transition information within 30 days of DOS



Unless a flight attendant has applied for FML for an absence, the Company shall not designate that absence as FML.

15.J.1., 15.J.2.

Military Leave

Effective for new leaves on or after DOS; for existing leaves company will communicate transition information within 30 days of DOS


Bereavement Duration

Effective for new leaves on or after DOS


Union Leave

Effective for new leaves on or after DOS


Jury Duty/Court Witness

Effective for new leaves on or after DOS


Leaves of Absence

Harmonizing Leave Durations


Moving provisions

See provision in JCBA


Settling time and monthly guarantee

See provision in JCBA


Reduction in personnel

Entire section in effect in JCBA


Safety, Health and Security

Entire section in effect in JCBA


Medical Examinations

Entire section in effect in JCBA for all new Medical Examinations


Alcohol and drug testing

Entire section in effect in JCBA


Moving expenses

Entire section in effect in JCBA


Missing, Interned, Hostage or POW

Entire section in effect in JCBA


Retiree Medical

See provision in JCBA


401K Contributions

See provision in JCBA


Release for Union business

The Company shall honor all requests of the Union for release of flight attendants for Union business consistent with the needs of the service. If a Union release will cause a Reserve to be unable to be assigned on her/his other days during that block of days of availability, the Reserve will be placed on Union release for the day(s) requested and for all other days in her/his reserve block.If the Reserve (i) is available for assignment on the availability days preceding/following the requested Union release and (ii) there is a trip operating on those days to which she/he could be assigned, (whether actually assigned or not), the Union may request to have the non-requested released days converted back to reserve availability days. Union releases may be made up in accordance with the provisions of Section 7.S. at any time in the two (2) subsequent schedule months.



Entire section in effect in JCBA



Entire section in effect in JCBA


The following Letters of Agreement are in effect in their entirety:



LOA 1, 20 Year Passes



LOA 2, 767 Crew Rest



LOA 4, AFA PAC Letter



LOA 5, AFA Staff Travel









LOA 11, Expedited Arbitration



LOA 13, First Right of Hire



LOA 14, Foreign Currency



LOA 15, Foreign National



LOA 17, Hotel Selection Process and Guidelines



LOA 18, Implementation Agreement



LOA19, Implementation of New Technology



LOA 20, Jetway Trade Expansion



LOA 21, Medical Rate Setting



LOA 22, Recognition of International Issues



LOA 24, Satellite Bases



Joining the MEC's! Local Elections!


August 25, 2016


Inside this issue:  Joining the MEC's! 
Local Elections! 

Dear Council 11 Members,

On September 5, I will be traveling to Washington, D.C. to participate in the final Joint MEC meeting of pre-merger Continental, pre-merger Continental Micronesia, and pre-merger United Airlines. When I return from this meeting we will only have 1 MEC president representing all United Flight Attendants. This is the next step for combining our workforce into one. Following the merging of the MEC, we will start the process of merging all local councils. On January 1, 2017, all 16 domiciles will have single representation under a single MEC. 

The following article is from the International President. 


We are One United

Date: 8/25/2016

Now that we have a ratified and signed contract, we must operate as one union to implement/enforce our contract and address all of the issues that matter to all of us at work. The Master Executive Council (MEC) structure is central to our union because it ensures that your directly-elected leaders of our union can coordinate through one body to address our issues with management and provide support for each other at work. This structure is fundamental to any union because it allows us to use the power and influence of our collective voices to protect our jobs and advance our goals. 

On September 6, 2016 the three pre-merger MECs will be called together for a Special Meeting to merge the MECs and address all of the necessary transition issues associated with doing so. The meeting is open to active members in good standing.

September 6, 2016 Special Meeting
10:30 am – 6:00 pm
First Floor CWA Conference Room at
501 Third Street, NW / Washington, DC

In our union, only your directly-elected Local Council Presidents can make decisions that affect us, serving as the voting members of the MEC. Local Council Presidents also elect MEC Officers who serve to coordinate our collective voice and interface with management on the issues that affect us across the system. 

The first step in merging the MEC is to elect MEC Officers: President, Vice President and Secretary-Treasurer. All active members in good standing are eligible to run for office, although these positions are not entry level and AFA-CWA experience is essential. Our Constitution and Bylaws Article VII covers the duties and responsibilities of the MEC President, Vice President and Secretary-Treasurer.

The September 6th Special Meeting will begin with elections of MEC Officers to fill the remaining partial term of office. The process begins at the meeting with Local Council presidents nominating candidates for each position, followed by a review of candidates and a vote. Those interested in running for an MEC Officer position must submit a willingness to serve to the AFA-CWA Secretary-Treasurer Kevin Creighan at Willingness to Serve letters and resumes of interested candidates will be posted on a dedicated page on within 24 hours of receipt or the next business day.

Once elections are completed, the newly merged MEC will discuss other issues of importance such as merging of budgets, committee roles to address different scheduling, grievance or other provisions unique to each pre-merger group up to the point of full integration. The merged MEC will ensure committee experts remain in place to enforce all contractual provisions in effect.


Combined Local Council Election Schedule:

Section X.E.1.e. requires that “Local Councils at those bases where a duplication of Councils exists” will have elections to combine the Councils within 90 days of the “signing of a merged working agreement.”  In order to combine the Councils, elections must take place including all members in the location. The following locations have duplicate Councils and will conduct elections according to the schedule listed below.

  • DEN
  • EWR
  • IAH
  • LAX
  • ORD
  • SFO

Mail:  10-3-16
Open: 10-5-16 (EWR, DCA/IAD, LAX)
Open: 10-6-16 (IAH, ORD, DEN, SFO)
Close: 10-25-16 (EWR, DCA/IAD, LAX)
Close: 10-26-16 (IAH, ORD, DEN, SFO)

Mail: 11-14-16
Open: 11-16-16 (EWR, DCA/IAD, LAX)
Open: 11-17-16 (IAH, ORD, DEN, SFO)
Close:  12-13-16 (EWR, DCA/IAD, LAX)
Close: 12-14-16 (IAH, ORD, DEN, SFO)
The new term of office will begin on 1/1/2017. More information will be posted after the September 6, 2016 meeting.

We will build Our United future together - taking care of each other and working together to address any issues we face or making the most out of any opportunities before us. We are one airline. We are one union. We are one.



Over the next 12 days, your officers will be available to answer any questions you may have about this process. As soon as we have information about candidates we will let you know. 


In Solidarily,


Kaitlin White, President
AFA-CWA, San Francisco, C-11

TA Ratified

Dear Council 11 Members,


Today is a historic day for us as United Airlines Flight Attendants. Today marks the first step in laying the foundation for the New United Airlines. The United that is a single group instead of 3 groups acting as one. This merger began in 2010 and it has taken us a long 6 years to get to a single agreement. With a historic 90% voter turnout and 53% voting for the agreement, we move forward. The vote was close but it is still very important to recognize the significance of today. August 12 will forever be the day we made the steps to unite together. 


On behalf of all of the officers in Council 11, I want to send our heartfelt thanks to the Joint Negotiations Committee. Thank you so much for all of the time you invested in our membership. We are stronger because of you and this agreement is proof of that. We also would like to thank the Negotiations Support Activists for all of the work they did to assist the membership over the last 6 weeks. 

In Solidarity,

Kaitlin White, President
AFA-CWA San Francisco, C-11